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Sales/Service 248-649-0202

About Us

Welcome to Troy Honda. We have built a reputation on providing courteous, honest service. Honda car buyers and loyal Honda owners in Troy, Royal Oak, Rochester, Birmingham, and Detroit appreciate the way we do business from the sale of Honda vehicles to our top-notch service and maintenance departments. We know you will too. Here at Troy Honda, we believe our customers are the most important part of our business. We strive to give you the best prices on new Honda vehicles and used cars, trucks and SUVs, and an honest sales experience along with quality auto repairs.

We maintain the highest levels of integrity and professionalism in every area of our business from new car financing to parts and accessories purchases. Thank you for considering Troy Honda for your next vehicle purchase or repair needs.

Need more information? See comments from our customers below describing their experiences at Troy Honda in Troy, MI.

Average Review Rating: 4.8
619 Reviews
Facebook

9/24/2017

Leased a 2017 Honda Civic EX today. Tom R. was patient, knowledgeable, and determined to find the best fit for my wants and needs He even stayed past closing time to ensure everything was thoroughly and completely communicated. He is just an all around fantastic sales associate. We will be seeking him out for our next car purchase! Show Full Review

Facebook - Web

9/23/2017

Leased a 2017 Honda Civic EX today. Tom R. was patient, knowledgeable, and determined to find the best fit for my wants and needs He even stayed past closing time to ensure everything was thoroughly and completely communicated. He is just an all around fantastic sales associate. We will be seeking him out for our next car purchase! Show Full Review

Google+

9/23/2017

No Review was provided.

Google+

9/20/2017

No Review was provided.

Cars.com

9/19/2017

Everyone at Troy Honda was very helpful and courteous from the person in parts to service personnel. Thank you.

DealerRater

9/19/2017

Rich and the entire service crew are great. Rich is the very best and we have dealt with him for a number of years now.

DealerRater

9/19/2017

My salesman searched long and hard to find a couple of color choices I wanted to look at. After I selected the color, he ordered it and then tracked it's progress once it was made because of the limited time we had to get it prior to going on a trip. Show Full Review

Google+

9/17/2017

No Review was provided.

Google+

9/12/2017

Really nice guys at this location

Google+

9/11/2017

VERY friendly and nice Honda location! John was amazing!! Made me feel better getting another Honda after a terrible accident. It's not my Pilot but it will do. A brand new CR-V 2017. Show Full Review

DealerRater

9/9/2017

Michael Smith was an outstanding salesman to deal with. He showed us many vehicles, never pushed us in any direction and just allowed us to arrive at a comfortable and informed decision. Awesome purchase experience! Show Full Review

Google+

9/9/2017

Good service, nice people

Facebook

9/7/2017

I stay with Honda because the service has always been great. I never have to go back because it wasn't fixed correctly. I'm always satisfied.

Facebook - Web

9/7/2017

I stay with Honda because the service has always been great. I never have to go back because it wasn't fixed correctly. I'm always satisfied.

DealerRater

9/6/2017

I bought a 2016 Accord that had been a dealer demo from Salesman Micheal Smith. Very nice car and seems new in every respect. Micheal was great to deal with and I have a good feeling that he will be helpful if I need any problems taken care of in the future. Very up front and low pressure, sincerely interested in finding the car of your needs, not just selling you something. Dan Schultz in financing was the way. I was ready for the hard sell on all the extras and found just the opposite. Just a good fair explanation of what I could buy with high regard to what I might need. Show Full Review

Google+

8/31/2017

No Review was provided.

DealerRater

8/26/2017

Mike understood immediately what I needed for car as well as service. He and the closer we're very friendly, did not try to upsell us and had respect for our time. Show Full Review

Google+

8/25/2017

No Review was provided.

Facebook

8/20/2017

Mr. Smith was straightforward and clear as we discussed my new Honda Civic Coupe. When the final accounting came with the financial officer, everything was as stated, exactly. I love clarity in a sales person, when there are no hidden "oh, by the way" kinds of add-ons. Show Full Review

Facebook - Web

8/20/2017

Mr. Smith was straightforward and clear as we discussed my new Honda Civic Coupe. When the final accounting came with the financial officer, everything was as stated, exactly. I love clarity in a sales person, when there are no hidden "oh, by the way" kinds of add-ons. Show Full Review

Google+

8/18/2017

No Review was provided.

Google+

8/18/2017

Had scheduled an appointment for Manufacturer recall fix. The car was ready within the estimated time. They also did standard checks for engine oil, breaks, battery etc. Good Place! Show Full Review

DealerRater

8/14/2017

Joe camilleri has been my salesman for the 3 Hondas I have purchased over the past 6 years. He's been very helpful& has always worked hard to get me what I've wanted. Not only have I been happy with his efforts,but in addition their service department has been likewise professional. This salesman & dealership get an A+from me. Show Full Review

DealerRater

8/12/2017

Troy Honda and their Customer Rep/sales Joe Camilleri, was extremely welcoming, helpful and knowledgeable. It was a great experience. I got my CRV and Odyssey from Troy Honda and Joe Camilleri and I am sure that my next vehicle purchase will be made through them. Show Full Review

Google+

8/10/2017

No Review was provided.

Facebook

8/6/2017

Service is thorough, but very efficient and convenient.

Facebook - Web

8/6/2017

No Review was provided.

Google+

8/4/2017

I was very pleased with the service at this dealership. I purchased my vehicle from Ferndale Honda and had used them exclusively for service but no more. I was having trouble with my TPMS light it was on all the time..... the service guy said "... that's a Honda for you..". They never reset the TPMS after checking the air in all tires...At another visit... There was a nail in one of my tires, so I had to have it replaced. but after having the tire replaced the TPMS light came back on. I bought the tire protection package. So I was not expecting to have to pay Ferndale for the tire, but I did. They said I had to submit the bill to the company and get reimbursed, not what I was told when I purchased the packge. They said they no longer handle that. There is a lady service advisor and man there that exhibit poor cistomer service. My car salesman Rick Jones is great but I will not use Ferndale Honda's service again. I don't trust them. Show Full Review

Google+

8/4/2017

No Review was provided.

Google+

8/2/2017

Troy Honda has been nothing but professional, efficient, and effective.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

Very good service; honest and quick.

Google+

8/1/2017

Craig took good care of me. First time using this service center.

Google+

8/1/2017

This is a great place to go to buy a car. The Troy Motor Mall, it has every dealership all in a row on a main street. I was shocked at how cheap you get get Cadillacs that were only a few years old. I will definitely buy my next car here. Show Full Review

Edmunds.com - Sales

7/29/2017

The experience was professional and friendly with no sales pressure. I got exactly what I wanted at a great price. Sales man John new all the difference between the Honda I was turning in and the new one I was getting. Show Full Review

DealerRater

7/25/2017

Tom is very friendly, and always a pleasure to work with. And never one to disappoint, the overall service at this dealership is friendly, prompt, reliable and reasonable. And the facilities are clean! Show Full Review

Yelp

7/19/2017

Really fast service! And the service is really cheap!

Google+

7/16/2017

No Review was provided.

Google+

7/15/2017

No Review was provided.

Cars.com

7/13/2017

Always go to Troy Honda for my oil changes bought all my Hondas through this company staff is very friendly and efficient

Google+

7/13/2017

No Review was provided.

Edmunds.com - Sales

7/12/2017

Excellent salesman. Prompt. Great followup. Considerate. No sales pressure

Google+

7/10/2017

No Review was provided.

Google+

7/8/2017

No Review was provided.

Facebook

7/5/2017

Bought a 2014 Odyssey from here over the weekend. We started shopping 2 months ago and on our first visit here Mike spent a lot of time showing us the features of the Odyssey even though we had told him we were not ready to buy. He was gracious and never once tried to talk us into buying before we were ready. Last week, we saw another Odyssey at another dealer but it was not in great condition, and they tried to make us pay $135 for replacing $20 worth of door protection film, which I consider a low class move. Plus they had not repaired the damaged bumper and rear end so we would have had to wait for that before we could take delivery. Anyway, we ended up at Troy Honda and Mike was there again and had a really beautiful EX-L model for the right price and we ended up buying it. A very pleasant experience overall. Show Full Review

Facebook - Web

7/5/2017

Bought a 2014 Odyssey from here over the weekend. We started shopping 2 months ago and on our first visit here Mike spent a lot of time showing us the features of the Odyssey even though we had told him we were not ready to buy. He was gracious and never once tried to talk us into buying before we were ready. Last week, we saw another Odyssey at another dealer but it was not in great condition, and they tried to make us pay $135 for replacing $20 worth of door protection film, which I consider a low class move. Plus they had not repaired the damaged bumper and rear end so we would have had to wait for that before we could take delivery. Anyway, we ended up at Troy Honda and Mike was there again and had a really beautiful EX-L model for the right price and we ended up buying it. A very pleasant experience overall. Show Full Review

Yelp

7/3/2017

July 3-rd /17 My trunk would open when I came home from the Mkt.Troy Honda was open ..They took me right in YAY grocerie's survived ,These 'Guy's' & Gal's are True Blue it was amazing how they got in trunk ...There was no charge ~~I purchased My Honda at Troy and from the 'Sale's associate's to the Repair's This is definatley MY Honda ....Honest all the way around ~ Show Full Review

DealerRater

7/1/2017

I'm so thankful to Michael Smith, he made the process very easy !!! I got my beautiful Honda HR-V !!! He was a delight to work with !!! I have been extremely satisfied ! Excellent service!!!! Show Full Review

Google+

6/25/2017

No Review was provided.

DealerRater

6/23/2017

My wife and I are both Very happy with the car and the salesman. We are returning customers and will only buy Honda. I would recommend this dealer to anyone. Show Full Review

DealerRater

6/19/2017

This is my second leased Honda from this dealership and sales person Tom Theisen . I have been extremely satisfied with both.The service department is also outstanding with its promptness and efficency. Show Full Review

Google+

6/16/2017

Service department advisors are nice, services are reasonably priced. Shuttle service is provided to nearby office buildings. Good work. Thank you.

Google+

6/15/2017

I came in for an oil change and eventually left with $530 worth of brake and transmission maintenance, which was legitimate and reasonable. My Element is nearly 13 years old, and has received all recommended maintenance to this point, and has been 100 percent reliable. I have been very satisfied with the car, and with Troy Honda sales and service, and hope to get another thirteen years out of the car, which, incidentally, still looks new. Also, while awaiting completion of the repairs, I was shuttled to and from the dealer by a gentleman whose name was, I believe, Patrick Wilson. He was a friendly and extremely interesting man to talk to, and is one more asset of this fine dealership. Show Full Review

Google+

6/15/2017

No Review was provided.

Google+

6/15/2017

Every time I have a car problem with my Honda Odyssey, they traited me not only as a costumer but also as a friend that has to be satisfied. With whom had I always to deal ? With Mr.Rich ! What have I to say ? Thank you so much Mr.Rich ! Mergim Korca Show Full Review

DealerRater

6/11/2017

Excellent Service by Joe Camilleri. He was a delight to work with I had great experience with Honda vehicles, they always run great. A great value compared to other brands, Show Full Review

Google+

6/2/2017

No Review was provided.

DealerRater

5/29/2017

Dennis was our salesman and went above and beyond to make our purchase easy and convenient. He was a delight to work with. I would definitely recommend Troy Honda and especially Dennis Lynch. Show Full Review

Google+

5/29/2017

No Review was provided.

DealerRater

5/27/2017

great car, I've had great experience with Honda vehicles, they always run great. A great value compared to other brands, good on gas, and hold there value longer. Show Full Review

Google+

5/25/2017

No Review was provided.

Google+

5/25/2017

Well managed

Google+

5/25/2017

No Review was provided.

Edmunds.com - Service

5/20/2017

Dealer did great and at a great price. Our Odyssey runs like new.

Edmunds.com - Sales

5/19/2017

Am enjoying my new vehicle This is my second Honda

DealerRater

5/18/2017

My sister bought a new Honda 2 years ago. She suggested that I contact Tom Theisen, because he was imformative and courteous. He is extremely easy to work with and I was in and out in less than 2 hours. This is my fourth Honda and my first Civic. I am very pleased. Show Full Review

Google+

5/17/2017

My oil change and tire rotation was done real quick.

Google+

5/17/2017

No Review was provided.

Google+

5/17/2017

No Review was provided.

Google+

5/17/2017

No Review was provided.

DealerRater

5/12/2017

Troy Honda has been my dealership for sales and service for more than 15 years. They know their cars. John Yost is the best salesman I've ever had. He bends over backwards and goes the extra mile in helping the customer. When I go in for service for a problem, it is fixed the first time. Troy Honda is by far the best dealership I have dealt with. Show Full Review

Google+

5/10/2017

Quick service, informative, friendly staff.

Google+

5/10/2017

Great experience,Michael Smith went out of his way too find me the car I was looking for.

Edmunds.com - Service

5/9/2017

The service at Troy Honda is the best everything they promised they delivered

DealerRater

5/4/2017

Mr Joe Camilleri was very informative and made my car buying experience a pleasant one. The process was quick and he made me feel like I could ask him anything about the best vehicle for me. A hassle-free experience. Show Full Review

Google+

4/25/2017

It was our first encounter with Troy Honda and our salesman was Joe Camilleri. He was very knowledgeable, professional and friendly. Joe was patient and took he's time to make sure we bought exactly what we were looking for, answered all our questions and throughout all this process we felt no pressure on us at all! Thanks Joe, you were absolutely fantastic! Show Full Review

Google+

4/25/2017

Mr. John Yost was courteous and informative. He helped me in each and other way to know about the car. Troy Honda is the best dealership. Great people and great service. Thank you. Show Full Review

Facebook

4/20/2017

Excellent service every time. The staff at Troy Honda have always been very careful and complete in all work done on our vehicles!

Facebook - Web

4/20/2017

Excellent service every time. The staff at Troy Honda have always been very careful and complete in all work done on our vehicles!

DealerRater

4/20/2017

The staff at Troy Honda always gives complete attention to detail in the service of our Honda Pilot. I trust them completely with inspections and work that is completed. They have never steered me wrong and offer the best value for car repairs and service. Show Full Review

Google+

4/20/2017

No Review was provided.

Google+

4/18/2017

Got my new 2017 Honda CRV. Working with Tom Robinson was a pleasure. He is gentle, knowledgable and very patient. He got us the exact color and trim we wanted through a dealer swap within a week. Overall I am very pleased with my purchase experience. Show Full Review

Google+

4/18/2017

My sales and service experiences have been great! This is our fourth Odyssey and we will always have a mini-van! Keep up the excellent work! Sincerely Mr. Hunter!! Show Full Review

Google+

4/12/2017

I came to this dealership because they had a 2012 Civic in outstanding condition that I was interested in purchasing. I was further impressed when I worked with the staff.Bill Dulac (Used Car Sales) was very professional, helpful, low pressure and a very nice person to deal with. Dan Schultz (Financing) spent several hours with me helping me to get the best financing. What he came up with was better than the existing offer from my own bank. Together, Bill and Dan wrapped up the deal in one day and I drove home in my new car that afternoon. I would recommend Troy Honda and these two employees to anyone looking for a new car. They took great care of me at Troy Honda. I'm enjoying the drive in my shiny, like new, Civic. Show Full Review

Google+

4/10/2017

Did the legwork to have a warranty honored for an aftermarket part they didn't originally install. Had it all done in a day. Great guys!

Cars.com

4/8/2017

Mike Smith was great to work with.went beyond the norm.great experience.

Yelp

4/8/2017

Needed a repair for my starter under warranty and was out of state I live in Wisconsin. Craig was able to help get it diagnosed and fixed and covered under the Honda warranty 100% $0. Craig was extremely Professional and upfront as well as the mechanic. Quick starter repair out of state no hassles covered under warranty. Would highly recommend this dealer for honest repairs advice and maintenance. Show Full Review

Google+

4/2/2017

I had the pleasure of being helped by Craig. He is very on top of things and did a great job. The service here has always been fast. Really enjoying the lease on my '16 Civic. Show Full Review

Google+

3/27/2017

No Review was provided.

Google+

3/24/2017

Professional and friendly.

DealerRater

3/18/2017

Just leased a demo 2016 CRV--my 6th leased CRV from Tom Theisen in 17 years. Tom is very knowledgeable and answers all my questions--even programs my cellphone for BlueTooth for me. He makes it easy to trade in my cars and pick up the new one. He is a very kind, understanding agent and goes above and beyond--even cleaning my own Honda front seat mats and placing them in my new Honda. I always recommend Tom to anyone who asks. He was very helpful in making my decision to lease the 2016--I wanted a CD player! Show Full Review

Google+

3/18/2017

No Review was provided.

Edmunds.com - Service

3/17/2017

I was told I could expect about an hour's wait. My car was ready in 45 minutes. I was expecting a charge of $53. When my car was ready, I was told that I didn't need a tire rotation so there was no charge for that. I was also told that I had $25 in reward funds that I could apply if I wished. In the end I paid $11 for my services and felt I had been treated royally. I'll be back, Troy Honda! Show Full Review

DealerRater

3/17/2017

Tom Theisen, Troy Honda provided EXCELLENT assistance while I turned in a leased 2014 CR-V (LX) and selected a new 2017 CR-V (EX). Cordial, competent, engaging, informative, his assistance was above and beyond my expectations. And the service department is also excellent. Show Full Review

Google+

3/12/2017

No Review was provided.

DealerRater

3/6/2017

Stopped in just look, I needed to replace my car, but I wasn't in a hurry. John Yost was very understanding and didn't push. John answered questioned and handed over his card. I continued my search. I emailed John the next day. I had decided after driving and looking at other cars, I wanted another Honda. John had cars ready for me to drive and he helped me with my final decision when I returned. I loved my old Honda and am just a happy, if not happier, with my new one. John acted like he was having as much fun as I was as I picked out every detail. Everyone at the Honda dealer has been great, I have been a happy and satisfied customer for over 10 years. Show Full Review

Google+

3/2/2017

I leased a 2017 Honda Civic through working with Tom Robinson. Tom was very knowledgeable and very patient with me, answering all of my questions and going out of his way to see that I had the correct answers. After dealing with car salesmen in the past with less than favorable experiences, Tom was a breath of fresh air. He made the whole process easy and enjoyable. When my lease is up, I fully intend on working with Tom Robinson of Troy Honda again. Show Full Review

Google+

3/2/2017

No Review was provided.

Google+

3/2/2017

Craig, the rep that helped me, was incredibly attentive, kind, and professional. They took care of all my needs very quickly, including some I'd forgotten about (airbag recall). Very thankful for such excellent service on my Honda Fit. I'll definitely be back! Show Full Review

Cars.com

3/1/2017

This the second vehicle that I have purchased from Troy Honda. Can't say enough good things about Mike Smith, my salesman.

DealerRater

2/27/2017

I leased a 2017 Honda Civic through working with Tom Robinson. Tom was very knowledgeable and very patient with me, answering all of my questions and going out of his way to see that I had the correct answers. After dealing with car salesmen in the past with less than favorable experiences, Tom was a breath of fresh air. He made the whole process easy and enjoyable. When my lease is up, I fully intend on working with Tom Robinson again. Show Full Review

Facebook

2/27/2017

Honda service is the premier model for others to follow.

Facebook - Web

2/27/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/23/2017

My salesperson Joe was terrific! He listened, put together a great affordable deal, and made it a positive, happy experience, also accommodating my dog (I had stopped in for "information", not planning to "buy"). Show Full Review

Google+

2/17/2017

No Review was provided.

Google+

2/15/2017

Nice people and really out there to help you. Met a salesman called Tom Robinson. Unlike other salesmen, he didn't take me for an idiot just because I happened to have an accent, but gave me a fair price instead. Show Full Review

Google+

2/14/2017

Good people. Good service.

Google+

2/7/2017

Great and quick service and rich was very professional This is first time I ever visit this troy location I am happy about the service

Google+

2/7/2017

Troy Honda was willing to install the OEM parts I had purchased from another source (saved me $300), and billed me only for their labor. They did the work I requested, did it right, and completed the job quickly. If the Fit needs anything else, I'll take it to Troy Honda! Show Full Review

DealerRater

2/6/2017

I leased a 2017 Honda Accord through Tom Theisen. Tom had everything ready to go when I got there. He was very through in his explanation of the paper work and of the accessories of the car. It was a very pleasant experience, and I look forward to dealing with Tom in the future. Donna MacDonald Show Full Review

Google+

2/3/2017

very good ,,job a very good dealership,,,if there is something wrong with your car ,,,they will find and fix it quickly,,reasonable costs too.

Google+

2/2/2017

Excellent Experience - very friendly and professional staff

Google+

1/24/2017

Troy Honda was willing to install the OEM parts I had purchased from another source (saved me $300), and billed me only for their labor. They did the work I requested, did it right, and completed the job quickly. If the Fit needs anything else, I'll take it to Troy Honda! Show Full Review

Google+

1/24/2017

Great and quick service and rich was very professional This is first time I ever visit this troy location I am happy about the service

Google+

1/17/2017

Craig handled my service appt very capably...thank you

Google+

1/15/2017

Wonderful service, Rich Smiley was great!

Google+

1/15/2017

No Review was provided.

Google+

1/13/2017

No Review was provided.

Google+

1/9/2017

No Review was provided.

Google+

1/7/2017

No Review was provided.

Google+

1/5/2017

Excellent Experience - very friendly and professional staff

Cars.com

1/3/2017

My experience was the same as always at Troy Honda: excellent

Google+

1/1/2017

I received excellent service from Troy Honda during my last service visit.

Google+

12/31/2016

I have been a customer of Troy Honda and particularly Tom Theisen since 1995 and I could not be happier with the sales and/ or service experience.

Cars.com

12/29/2016

1) A WARM WELCOME AFTER ARRIVING ON A COLD MORNING FOR A SCHEDULED CHECKUP . I LUCKED OUT IN BEING ABLE TO UTILIZE AN EMPTY SMALL OFFICE TO CATCHUP ON SOME DOCUMENTS. I WAS KEPT INFORMED OF PROGRESS AND SOME ISSUES INCLUDING A NEED TO RETURN IN THE FUTURE FOR FURTHER "UPDATES" Show Full Review

Google+

12/29/2016

No Review was provided.

Google+

12/27/2016

No Review was provided.

Edmunds.com - Service

12/18/2016

The service was completed on time, and to my satisfaction.

Cars.com

12/11/2016

Very personable service managers. Fast and efficient service. Reasonable costs.

Google+

12/11/2016

Friendly staff and good customer service. I recently went in for an oil change and had work to do. The staff informed me I could continue to work although my vehicle was ready. That made a huge difference in my day by being able to optimize my time. Show Full Review

DealerRater

12/10/2016

salesman created a positive experience and highly recommend the dealership. John had a wonderful positive attitude and was helpful in pointing out all of the features of the civic. Show Full Review

Google+

12/10/2016

We bought a new 2017 Honda Civic through Troy Honda and were pleased with the simplicity of the deal and transaction. We have always been leery about new car buying and usually go through internet sales to try to get the best deal. Our internet salesperson was John Yost and he was a pleasure to deal with. He promptly answered emails and worked to get me the lowest price and beat other offered deals. When we came in he was positive, friendly and courteous to me and my family. I highly recommend that you deal with John when looking for a new Honda. Show Full Review

Google+

12/5/2016

No Review was provided.

Google+

11/28/2016

No Review was provided.

Google+

11/25/2016

No Review was provided.

DealerRater

11/24/2016

John Yost cares about customers. Not only did he respond to customers promptly, but he also provided detailed information on different vehicles with different features for selection. He is warm, patient, and professional. I just got my new CR-V for leasing and will come back for a second one. Show Full Review

Cars.com

11/23/2016

I was having my car serviced for its regular oil change period, plus there was a recall for a software issue... both were nicely taken care of, as always. Show Full Review

Google+

11/22/2016

Kind and considerate service and they do good mechanical work

Google+

11/21/2016

No Review was provided.

Google+

11/15/2016

No Review was provided.

Google+

11/14/2016

No Review was provided.

Google+

11/11/2016

Friendly service, from the dealer to the service center. Thanks to Bill Dulac for an easy pleasant car buying experience. We will see you soon.

Edmunds.com - Sales

11/4/2016

We are overall pleased with the way we were helped at the dealership regarding the lease of our car. This is the second time we lease a car from HONDA Troy. Show Full Review

Google+

11/4/2016

No Review was provided.

Facebook

11/3/2016

Never have to wait long for service to be done .Very efficient staff from the write up to the cashier.

Facebook - Web

11/3/2016

Never have to wait long for service to be done .Very efficient staff from the write up to the cashier.

Google+

11/3/2016

Overall, I had a great experience buying my car here. I had visited a few other Honda dealerships, and their salespeople were the most knowledgeable I had encountered. I would definitely recommend stopping by if you are in the market for a new car! Show Full Review

Google+

10/31/2016

Friendly service, from the dealer to the service center. Thank you and we will see you soon.

Google+

10/30/2016

Reliable, fast, knowledgeable

Edmunds.com - Service

10/26/2016

Fast Service at a fair price!

Facebook

10/26/2016

I was a first time service customer and was so impressed with the courtesy shown to me, first of all, on the phone with Craig, and then when I arrived, with Craig and Brad. Everything went smoothly due to their efforts. I would not hesitate to recommend the Honda Service Department. Show Full Review

Facebook - Web

10/26/2016

I was a first time service customer and was so impressed with the courtesy shown to me, first of all, on the phone with Craig, and then when I arrived, with Craig and Brad. Everything went smoothly due to their efforts. I would not hesitate to recommend the Honda Service Department. Show Full Review

Google+

10/18/2016

No Review was provided.

Google+

10/18/2016

Friendly and very helpful staff!

Google+

10/11/2016

No Review was provided.

Google+

10/9/2016

No Review was provided.

Google+

10/2/2016

Quick warranty work. I am very pleased!

Google+

9/30/2016

No Review was provided.

Google+

9/28/2016

very good I didn't get my car check

DealerRater

9/21/2016

Great service at Troy Honda. My family has purchased three Honda's through Troy Honda with Joe Camilleri as our salesperson. Very professional service. You absolutely cannot go wrong. If you are thinking of a Honda visit Joe. Show Full Review

Cars.com

9/21/2016

We recently bought a used van and had a great experience. We knew what van we wanted before arriving and were able to test drive it. The salesmen were not pushy and let us take our time looking around. When we decided on the van, they worked to get us a great deal on our lease turn-in from another car company. Best car-buying process we've experienced. Show Full Review

DealerRater

9/20/2016

I had a unique situation and needed a car the same day. Bill & Dan worked tirelessly until they were able to get me in the perfect car for me and my family. Show Full Review

Google+

9/19/2016

Quick warranty work. I am very pleased!

Google+

9/18/2016

Being a female and not knowing who to trust especially in the "car world." I can happily say that I trust this place with my car and life. Bob is THE best!!! I can not say enough about how awesome he is! All of them have been so kind. I have came here since I moved to the city. They have shown me over the years, that they are trust worthy and reliable. I have never had a bad experience here. I never feel pressured and they always do my oil changes and maintenance so fast. Show Full Review

Facebook

9/17/2016

No Review was provided.

Facebook - Web

9/17/2016

No Review was provided.

Google+

9/11/2016

No Review was provided.

Google+

9/9/2016

No Review was provided.

Google+

9/2/2016

Michael Smith knew my needs and took excellent care of me I would recommend him to everyone and already have!

DealerRater

9/1/2016

Mike Nadlicki was great to work with and was very helpful and patient in the process of picking out a car. I would recommend him to anyone.

Cars.com

8/31/2016

Bought my CRV here and have had all service done. Great dealership! Courteous, prompt, customer friendly facilities.

Facebook

8/31/2016

Joe C. was our sales associate. He was thorough, kind, and patient with our requests. Dan, their finance manager went out of his way to make the paperwork as smooth and quick as possible. This is my 7th Honda from them, and see no changes in the future. Kudos to Troy Honda. Show Full Review

Facebook - Web

8/31/2016

Joe C. was our sales associate. He was thorough, kind, and patient with our requests. Dan, their finance manager went out of his way to make the paperwork as smooth and quick as possible. This is my 7th Honda from them, and see no changes in the future. Kudos to Troy Honda. Show Full Review

Google+

8/24/2016

No Review was provided.

Google+

8/23/2016

Joe Camilleri our salesman, was very accommodating and explained everything thoroughly!

Google+

8/12/2016

Excellent service !!!

Google+

8/12/2016

No Review was provided.

DealerRater

8/10/2016

Thomas Robinson is my sales person that assisted me in buying my new HRV at Troy Honda. Buying a new vehicle has never been so enjoyable! He made it simple & easy for my purchase!😀😀 Show Full Review

Google+

8/10/2016

Our purchase experience was terrific from beginning to end. MichaelSmith was professional, helpful, informative, and very personable. Hemade the whole experience easy and enjoyable. He was a goodlistener to determine what Honda would be right for me, informedme of the features that I'd be interested in, and was well informedof the various models. I would gladly recommend Troy Honda tofriends. Show Full Review

Google+

8/8/2016

Easy

Google+

8/6/2016

Michael Smith knew my needs and took excellent care of me I would recommend him to everyone and already have!

Google+

8/6/2016

Joe Camilleri our salesman, was very accommodating and explained everything thoroughly!

Edmunds.com - Service

8/4/2016

Very happy with the prompt and quick service

Cars.com

8/4/2016

My husband and I were shopping for a CR-V. Joseph Camilleri was very helpful and showed us three styles that were available. We ended up leasing one and have been very happy with our decision. Joseph even installed our infant car seat for us. Thank you for your help and great customer service. Show Full Review

Facebook

8/4/2016

My husband and I were shopping for a CR-V. Joseph Camilleri showed us the three styles available and pointed out the features of each. There was no "pressure selling" just helpful information. We did end up leasing one and Joseph even installed my grandson's infant car seat. Show Full Review

Edmunds.com - Sales

8/4/2016

this was the second Honda dealer I went to in my search for a new used vehicle. They were more willing to make a deal then the other dealer. Very satisfied with the vehicle and price. They did a great job cleaning the outside and inside of car before I picked it up. Very happy with the overall experience, will shop here again. Show Full Review

Facebook - Web

8/4/2016

My husband and I were shopping for a CR-V. Joseph Camilleri showed us the three styles available and pointed out the features of each. There was no "pressure selling" just helpful information. We did end up leasing one and Joseph even installed my grandson's infant car seat. Show Full Review

Yelp

7/26/2016

I bought my CRV from Michael Smith. This was my first experience with Honda and it was a positive experience. Michael is friendly, personable, professional, and caring. He's the kind of guy you want to buy a car from. He listens well and sets you up with the car that is good for you. He facilitates the sale at every step of the way. He follows through on what he says he's going to make happen. I love my CRV and I appreciate that Michael was so helpful in making this purchase enjoyable. Show Full Review

Google+

7/19/2016

I am satisfied with the information provided by the sales representative & has trouble free leasing experiences and better rate than other dealers

Google+

7/19/2016

Easy

Google+

7/19/2016

I planed to buy a car here and later changed my mind. The dealer already put the purchase order and he did not compliant anything. His attitude is really good. I would recommend this store to everyone. Show Full Review

Google+

7/17/2016

Pleasure to work with this team.

Google+

7/17/2016

I had a great experience with the sales person.

Google+

7/17/2016

The Service Representative clearly explained what work needed to be done and gave a reasonable time estimate for completion. The customer waiting area is clean and comfortable. Show Full Review

Google+

7/17/2016

Our purchase experience was terrific from beginning to end. Michael Smith was professional, helpful, informative, and very personable. He made the whole experience easy and enjoyable. He was a good listener to determine what Honda would be right for me, informed me of the features that I'd be interested in, and was well informed of the various models. I would gladly recommend Troy Honda to friends. Show Full Review

DealerRater

7/15/2016

If you want to get treated right then Troy Honda is the place. Keep up the good work. Sincerely appreciated by the proud Odessey Owner.

Google+

7/13/2016

No Review was provided.

Google+

7/10/2016

I leased a 2016 Accord and I love it! John Yost was my salesperson and he was the first honest car salesman I have ever encountered in my life. My payment was exactly what he said it would be. They bought back my old car at a very good rate, though I didn't do a trade in. I simply sold them my old car and leased a new one, and still got a great deal.I will always go back to this dealer and hopefully will always work with John Yost. He was great and so was everyone else!Thanks! Show Full Review

Google+

7/7/2016

I leased a 2016 Accord and I love it! John Yost was my salesperson and he was the first honest car salesman I have ever encountered in my life. My payment was exactly what he said it would be. They bought back my old car at a very good rate, though I didn't do a trade in. I simply sold them my old car and leased a new one, and still got a great deal. I will always go back to this dealer and hopefully will always work with John Yost. He was great and so was everyone else! Thanks! Show Full Review

Google+

7/7/2016

I have to say, they are very honest people. I bought my 2011 Honda Accord in Kentucky. I'm here for a summer intern. The engine lights start to flash and ESP light is on in this morning. I went Troy Honda to repair. After 2 hours, they told me that is warranty issue, I don't need to pay for. Their service is great. I really appreciate. If my vehicle have any problem, I will definitely come back to them. Show Full Review

Google+

7/2/2016

I have been taking my car there for service since 2011.They do a great job and definitely help me save money. Pleasant to deal with, and actually a lot of fun. Show Full Review

Google+

7/2/2016

I went in and tried several Odysseys looking for comfort and convenience and Joe Camilleri did a great job describing features with no high pressure. I tried a CR-V also and were it not for my height, it might have been my choice, but Odyssey fit me best in comfort and size. Joe helped in every aspect and at my age comfort is the deciding factor in choosing a vehicle, although cost, quality, sarety and efficiency are part of the equation as well. At this point in my life this vehicle fit all points the best. Show Full Review

Google+

7/2/2016

Fantastic service. Justin Horecki was very knowledgeable and easy going. Justin walked me through the process with no pressure. Probably the least stressful car buying experience I have had. Show Full Review

Facebook

6/30/2016

I had my civic in for service today and they took care of the issue right away. Great service team!

Google+

6/26/2016

No Review was provided.

Google+

6/23/2016

I recently bought a used Honda 2013 CRV from Mike Nadlicki at Troy Honda. I had a couple concerns prior to purchasing the vehicle like (Tred left on tires, brake shoe thickness left, etc.) and Mike showed me all the paper work and even had the service department take a look. Mike was very honest and helpful as well as great to work with. I would recommend him. Show Full Review

Cars.com

6/22/2016

Great service. Ask for Brad...he will take wonderful care of you. Followed him from another dealer, glad I did.

Edmunds.com - Service

6/20/2016

Brian and Rick did an excellent job on diagnosing and replacing my axle seal.

Google+

6/18/2016

Great, the people are always friendly & very professional.

Yelp

6/15/2016

Rich Smiley and his team did a great job as always. I actually drive an Acura TL and I still bring it whenever I can to Troy HondaBarry Demp

DealerRater

6/13/2016

I bought a 2016 Honda Civic Ex from this dealership. The sales representative Michael Smith was very nice and forthright. I am happy with my purchase experience. Show Full Review

Yelp

6/11/2016

This was our first time at Troy Honda and were exremely pleased with our experience. Our Sales rep - Michael Smith was EXCELLENT! He took the time to find out what our needs were in purchasing a new car and allowed us the time to make our decision with no pressure what so ever. We ended up buying a 2016 CRV and love the vehicle! I would recommend Troy Honda and Michael Smith to anyone wanting to purchase a new Honda vehicle. Show Full Review

Google+

6/10/2016

No Review was provided.

Google+

6/6/2016

I recently bought a used Honda 2013 CRV from Mike Nadlicki at Troy Honda. I had a couple concerns prior to purchasing the vehicle like (Tred left on tires, brake shoe thickness left, etc.) and Mike showed me all the paper work and even had the service department take a look. Mike was very honest and helpful as well as great to work with. I would recommend him. Show Full Review

Cars.com

5/28/2016

My only complaint was the fact that it took almost a week for a part to arrive. We brought in the Oydessy in for Air Conditioning Service On a Wed and the part (a hose for the rear condenser) did not arrive until the following Tue. It seemed like Troy Honda did not know for sure when the part would arrive. Show Full Review

Cars.com

5/24/2016

Everyone friendly done in the quoted time.The dealership was clean and organized

Google+

5/21/2016

Fantastic service. Justin Horecki was very knowledgeable and easy going. Justin walked me through the process with no pressure. Probably the least stressful car buying experience I have had. Show Full Review

DealerRater

5/19/2016

Fantastic service. Justin Horecki was very knowledgeable and easy going. Justin walked me through the process with no pressure. Probably the least stressful car buying experience I have had. Show Full Review

Yelp

5/19/2016

Fantastic service. Justin Horecki was very knowledgeable and easy going. Justin walked me through the process with no pressure. Probably the least stressful car buying experience I have had. Show Full Review

Yelp

5/18/2016

the best dealer in my point of view, brad tilton is an awesome service advisor, knows his stuff.

Google+

5/17/2016

Very friendly staff! Will be back when I need a new vehicle.

Google+

5/17/2016

Michael Smith was our salesperson and was amazing. He saw me as a minivan mom and helped me check out every part of the van. He didn't push to upsell me to a more expensive model. He showed me all the vans and let me pick what works best for our family. A week after we got the van, I was trying to figure out a few things with programming. I called Michael and he went out and got in a van on the lot and walked me through it over the phone. I will be referring all my friends there. Show Full Review

DealerRater

5/16/2016

The minute we walked in we were greeted with respect. Michael showed us all the bells and whistles on every level of van. He didn't try to push the more expensive level. He helped us find the van that best met our budget and needs of our family. Show Full Review

Google+

5/15/2016

I was able to get an appointment when I called and the work was done completely and quickly.

Cars.com

5/13/2016

Warranty/Recall Driver's Airbag inflator replaced quickly, service rep very helpful.

Yelp

5/12/2016

The service is always excellent and the tech's explain everything if needed. Troy's Honda service department is superior to all the others that I've gone to in the past.This is my 5th Honda. Thank you!! Show Full Review

Google+

5/7/2016

Michael Smith and the whole team were nice, professional, and knowledgeable. They didn't put any pressure on us and we have gotten two cars from them. Show Full Review

Edmunds.com - Service

5/3/2016

Always get prompt and excellent service .Dont waste my day waiting

DealerRater

4/25/2016

I've used this dealership over the past 10 years and I've never been disappointed with there performance in Sales as well as Service. Do you self a favor and give this dealership a try you won't regret it. Show Full Review

Edmunds.com - Service

4/20/2016

Always prompt and courteous service. I have only had maintenance but never disappointed.

Google+

4/19/2016

Michael Smith is a fantastic salesman. He got everything right the first time, and even anticipated questions, answering them before I could ask. His enthusiasm was contagious. When we brought our daughter over to surprise her with a new car, he was so full of joy - it was as if he was giving a car to his own daughter. We are so gratefully - he made everything a very positive experience. Thank you, Michael. Show Full Review

Google+

4/13/2016

No Review was provided.

Google+

4/8/2016

I have been taking my car there for service since 2011.They do a great job and definitely help me save money. Pleasant to deal with, and actually a lot of fun. Show Full Review

Google+

4/6/2016

excellent!

Google+

4/6/2016

Great place to spend 22 years!

Google+

4/6/2016

I went in and tried several Odysseys looking for comfort and convenience and Joe Camilleri did a great job describing features with no high pressure. I tried a CR-V also and were it not for my height, it might have been my choice, but Odyssey fit me best in comfort and size. Joe helped in every aspect and at my age comfort is the deciding factor in choosing a vehicle, although cost, quality, sarety and efficiency are part of the equation as well. At this point in my life this vehicle fit all points the best. Show Full Review

Google+

4/6/2016

No Review was provided.

DealerRater

4/4/2016

Excellent customer service. Very friendly courteous and knowledgeable. Harry helped with phone setup in vehicle also!! Highly recommended dealership. Service department is equally awesome too! Show Full Review

Yelp

3/30/2016

I stopped by because I had a strange light that was coming on in my dash. The service man that greeted me explained that it was my low tire pressure light. He checked my pressure right there and found one tire to be very low. They fixed the tire while I waited and I was out in no time at all. it was a great experience and I appreciate all the help from them on such a short notice. Show Full Review

Google+

3/30/2016

I recently purchased a Used Honda Accord from Mike Nadlicki. Troy Honda is my neighborhood dealer and has been servicing my car The whole process took several hours. I received excellent service from Mike Nadlicki in showing the cars that they had on the lot to providing options for my current Accord Show Full Review

Yelp

3/28/2016

Troy Honda is my neighborhood dealer and has been servicing my Accord for years. I recently purchased a Used 2013 Accord from Mike Nadlicki. From my initial phone call, he was on my side at the lot with the options on several cars until I happily drove my car off the property. I am very happy with the purchase and Mike's continued assistance Show Full Review

DealerRater

3/28/2016

I recently purchased a used car from Troy Honda because the dealership was local, and always helpful with service . My salesman's name was Mike Nadlicki. The whole process took less than half a day. He showed me the Accord's that he had, shared the options, helped get the car prepped, advised me on what to do with my current car, and helped smooth the way through the rest. Show Full Review

Cars.com

3/27/2016

Great overall! Just leased my 6th Honda from them.

Google+

3/23/2016

They gave me a great deal and were super flexible with me about how much I wanted to spend, even on getting added packages. Harry Merced is really great. He even gave me his cell phone number in case I had any questions or concerns about my vehicle. So glad I came here! Show Full Review

Google+

3/23/2016

I come here all the time and am never disappointed with the service! Robert is always quick to greet me and very personable when I come in. All around great service! Show Full Review

Google+

3/23/2016

I planed to buy a car here and later changed my mind. The dealer already put the purchase order and he did not compliant anything. His attitude is really good. I would recommend this store to everyone. Show Full Review

Google+

3/23/2016

I bought a 2016 Honda civic from Troy Honda. It was the most enjoyable buying experience I could ever ask for! Tom Theisen was the salesperson and this guy was exactly what a sales rep should be!! He was helpful in every way and put NO pressure on me at all. That is what sells cars for a person like me. I would buy from Troy Honda again for sure! Nothing but good things to say about that place. Show Full Review

Google+

3/23/2016

I have been taking my car there for service since 2011. They do a great job and definitely help me save money. Pleasant to deal with, and actually a lot of fun. Show Full Review

Cars.com

3/17/2016

Harry is a good salesmen!!!!! This was my second leased vehicle from Troy Honda.

Google+

3/16/2016

I have been taking my car there for service since 2011. They do a great job and definitely help me save money. Pleasant to deal with, and actually a lot of fun. Show Full Review

Google+

3/16/2016

They gave me a great deal and were super flexible with me about how much I wanted to spend, even on getting added packages. Harry Merced is really great. He even gave me his cell phone number in case I had any questions or concerns about my vehicle. So glad I came here! Show Full Review

DealerRater

3/15/2016

Came in for tire rotation with no appointment. They took me in and did the service with not much wait time. The service guys were awesome.

Google+

3/12/2016

I bought a 2016 Honda civic from Troy Honda. It was the most enjoyable buying experience I could ever ask for! Tom Theisen was the salesperson and this guy was exactly what a sales rep should be!! He was helpful in every way and put NO pressure on me at all. That is what sells cars for a person like me. I would buy from Troy Honda again for sure! Nothing but good things to say about that place. Show Full Review

Google+

3/8/2016

I planed to buy a car here and later changed my mind. The dealer already put the purchase order and he did not compliant anything. His attitude is really good. I would recommend this store to everyone. Show Full Review

Google+

3/4/2016

I come here all the time and am never disappointed with the service! Robert is always quick to greet me and very personable when I come in. All around great service! Show Full Review

DealerRater

3/3/2016

The salesman ,John Yost, was very professional, took the time to meets out needs and leased me a great car.it was the best experience I had.

Edmunds.com - Service

3/1/2016

Quality work completed. I trust these guys completely with all care given to my vehicle. Keep up the great work.

DealerRater

2/27/2016

I had gone to many different dealers in search of a new car before going to Troy Honda. After speaking with Tom Theisen I knew I my search for a dealership was done. He was courteous and patient with me. He answered all my questions and took the time to explain the features and benefits of the different models we looked at. He was never pushy and gave me time to explore my options and always returned my phone calls promptly. When I came to pickup my new car he had all the paperwork ready to go and made the whole experience truly wonderful. I am pleased with the service I received and will recommend Troy Honda and Tom Theisen to my family and friends. Show Full Review

Google+

2/27/2016

Thorough and friendly, from the hello to the have a good evening. Thank you.

DealerRater

2/22/2016

I only buy Hondas from John Yost at Troy Honda. It was first experience with John .I with my wife to went to buy Honda Odyssey . John is an attentive, empathetic sales person who I feel truly understands what people want to experience when buying a car. His follow through and commitment to deliver me exactly what I wanted for what I wanted to pay took less than 48 hours with no details unchecked and no last minute surprises. Troy Honda's handling of financing was also seamless. I highly recommend Troy Honda and especially John Yost. Show Full Review

Google+

2/21/2016

Purchased 3 vehicles in 2 yrs, my sales rep Harry merced, very friendly and helpful dedicated to his customers and the service they receive. definitely purchasing future vehicles from here. Show Full Review

Yelp

2/20/2016

I ve gone to Troy Honda for over 8 years. I've always dealt with Norma in sales. She is awesome. She is straight forward and anything she told me regarding a sale came to pass. She always works with me to find the right scenario. And she would let me know if a certain situation was wise or not, and I appreciate that. I have referred people to her as well. The people who went to Norma to buy or lease were happy with her as well. The dealership is no fluff or gimmicks. It's Honda, like the cars, the dealership is utilitarian. But that's why it's great. Anytime I've had service it was prompt and courteous. And the price always matched my estimate. Show Full Review

Yelp

2/20/2016

I ve gone to Troy Honda for over 8 years. I've always dealt with Norma in sales. She is awesome. She is straight forward and anything she told me regarding a sale came to pass. She always works with me to find the right scenario. And she would let me know if a certain situation was wise or not, and I appreciate that. I have referred people to her as well. The people who went to Norma to buy or lease were happy with her as well. The dealership is no fluff or gimmicks. It's Honda, like the cars, the dealership is utilitarian. But that's why it's great. Anytime I've had service it was prompt and courteous. And the price always matched my estimate. Show Full Review

Google+

2/17/2016

Thorough and friendly, from the hello to the have a good evening. Thank you.

Cars.com

2/15/2016

The wait time was only 25 minutes. I expected longer and was pleased for such a quick turnaround. Suggest you take a look at the online appointment page. I made an appointment and did not get a call back. When I called after a two day wait I was told no appointment was necessary, but no one called back to tell me that. Overall, I give it five stars. Show Full Review

DealerRater

2/11/2016

Fast , efficient and professional service and always with a smile! The guys in the Service Dept. of Troy Honda are the best! I wouldn't take my car anywhere else! Show Full Review

Google+

1/23/2016

Great service and great cars! After seeing the car for the first time, I was able to purchase the car and get the keys within 24 hours. All done smoothly and without any hurdles. Show Full Review

Google+

1/16/2016

Great service and great cars! After seeing the car for the first time, I was able to purchase the car and get the keys within 24 hours. All done smoothly and without any hurdles. Show Full Review

Google+

1/11/2016

Just bought my 2nd CRV from Harry Merced at Troy Honda. I've been to other dealerships that lack personality and are only Interested in how much $$ they can make. Yes , Troy Honda is a small dealership, but Harry goes above and beyond the competition! Kind, Friendly, caring service offering the best deals! I am loyal to Honda and Harry Merced at Troy Honda Show Full Review

Google+

1/11/2016

No Review was provided.

Edmunds.com - Service

1/8/2016

Always a pleasant experience to have my vehicle serviced at Troy Honda. I never leave disatisfied or with any unanswered questions. Service writer Rich took real good care of my requests. Thanks. Show Full Review

DealerRater

1/6/2016

Just bought my 2nd CRV from Harry Merced at Troy Honda. I've been to other dealerships that lack personality and are only Interested in how much $$ they can make. Yes , Troy Honda is a small dealership, but Harry goes above and beyond the competition! Kind, Friendly, caring service offering the best deals! I am loyal to Honda and Harry Merced at Troy Honda Show Full Review

Google+

12/31/2015

N/A

Edmunds.com - Service

12/25/2015

Stopped by Southfield Honda dealership for emergency check on tire pressure on wY out of town on long trip -- they returned car waged & vacced & no charge for anything...just sayin Show Full Review

Google+

12/23/2015

This is in regard to the experience I had in the Service Department. I recently spoke to a man named Rich, "the skier," about getting some work done on my car. It's always scary taking your car to get work done cause you don't wanna get gypped. I had a great conversation and honestly felt like my personal well-being was taken into account. Great customer relations and trust building, which is for me an essential part of the auto-customer relation. Show Full Review

Google+

12/19/2015

This is in regard to the experience I had in the Service Department. I recently spoke to a man named Rich, "the skier," about getting some work done on my car. It's always scary taking your car to get work done cause you don't wanna get gypped. I had a great conversation and honestly felt like my personal well-being was taken into account. Great customer relations and trust building, which is for me an essential part of the auto-customer relation. Show Full Review

DealerRater

11/20/2015

I only buy Hondas from John Yost at Troy Honda. My first experience was leasing my wive's CRV and next was my Accord. John is an attentive, empathetic sales person who I feel truly understands what people want to experience when buying a car. His follow through and commitment to deliver me exactly what I wanted for what I wanted to pay took less than 48 hours with no details unchecked and no last minute surprises. Troy Honda's handling of financing was also seamless. I highly recommend Troy Honda and especially John Yost. Show Full Review

Google+

11/15/2015

The service guys are great! They get me out as quickly as they can for my oil change, and they always go the extra mile. I trust these men! Thanks especially to Rich! Show Full Review

Google+

11/3/2015

No Review was provided.

DealerRater

11/2/2015

We were looking for a new Accord, as we have been very pleased with Accords that we have purchased in the past since 1988. Our sales person, Tom Theisen, has sold us the last three that we have purchased. He is very knowledgeable and precise when he sells us a Honda vehicle. Tom took the time to gives us every option in our purchase. Tom came in on his day off to complete the paperwork and spent over an hour making sure we knew how to operate the car properly. I have always been pleased with the Service Department, as they are very thorough and pleasant. We can't thank Tom enough for all that he has done. Show Full Review

Google+

10/30/2015

Rich Smiley always takes good care of me.

Google+

10/30/2015

No Review was provided.

Google+

10/26/2015

I arrived without an appointment at 130 pm and my service was finished at 2 pm. I would say my experience was excellent. the waiting area was MUCH nicer than a 3rd party waiting area and I used my Honda points which made my cost very competitive with any vender in the area. I will be using Troy Honda service from now on Show Full Review

Google+

10/26/2015

No Review was provided.

Edmunds.com - Service

10/22/2015

Brian was not only courteous and patient, but displayed genuine concern to see that my service was satisfactory. He assisted me to understand my future car maintenance needs. Show Full Review

Facebook

10/17/2015

No Review was provided.

Facebook - Web

10/17/2015

No Review was provided.

Google+

10/16/2015

No Review was provided.

Edmunds.com - Service

10/9/2015

I went in for an oil change and model recall, and everything was taken care of quickly. Free coffee and WiFi were also perks while waiting in the lounge. Show Full Review

DealerRater

10/8/2015

Excellent last minute service without an appointment! It's nice yo see consistent faces and receive consistent service for my four car Honda fleet!! Thank you!! Show Full Review

DealerRater

10/1/2015

I brought my car in for service for airbag recall. It was completed within the estimated time frame, friendly service, No problems whatsoever with the entire experience. Show Full Review

Facebook

10/1/2015

Kudos to Troy Honda for having Brian and Karl employed there. Those two single handedly have changed the way I feel about dealing with 'dealership people'. They were both kind, courteous, very helpful and simply amazing. I came in because of a coupon but I will be back because of them. Show Full Review

Facebook - Web

10/1/2015

Kudos to Troy Honda for having Brian and Karl employed there. Those two single handedly have changed the way I feel about dealing with 'dealership people'. They were both kind, courteous, very helpful and simply amazing. I came in because of a coupon but I will be back because of them. Show Full Review

Google+

9/27/2015

Leased a Civic Si and was helped by John Yost who was very helpful in helping me select the car and was willing to work with my needs. Would recommend. Show Full Review

Google+

9/22/2015

Leased a Civic Si and was helped by John Yost who was very helpful in helping me select the car and was willing to work with my needs. Would recommend. Show Full Review

Facebook

9/21/2015

Great service! I love all these guys! They are honest and reliable!

Facebook - Web

9/21/2015

No Review was provided.

DealerRater

9/20/2015

John Yost was extremely accommodating in helping me select the new car and also negotiating the pricing. He let me test drive multiple cars without any hesitation. We were in touch regularly so I knew exactly where I was in the process of getting a new car. I made multiple visits to the dealership since I live close by and he was always available to meet with me even when he had a family emergency one time. Show Full Review

DealerRater

9/19/2015

This is my second car I have leased through Joe. Both experiences were seamless transitions and I would highly recommend both Troy Honda and Joe to anyone! Show Full Review

Google+

9/16/2015

No Review was provided.

DealerRater

9/12/2015

Everything went very smoothly for us. Tom Theissen was great. There was no pressure to buy this or that and we came out very satisfied. Tom even had the mats of the previous car washed and put in the new one. Highly recommended. Show Full Review

Google+

9/8/2015

Several weeks ago I visited the dealership and met with Mike Smith. I had previously purchased an Accord from Mike and was interested in seeing if the time was right to trade in my 2012 for a 2015 Accord. After reviewing the purchase options offered, Mike was able to present an acceptable offer and I took delivery later the same day. Working with Mike has been professional and hassle free. I hope Mike will still be at Troy Honda when I'm ready to purchase a new vehicle for myself or my wife. Show Full Review

Google+

8/25/2015

No Review was provided.

Google+

8/23/2015

I recently took delivery of a 2015 CR-V, Tom Theisen was my salesman assisted by Tom Rezzepa the dealership manager. I've been purchasing Honda's from this dealership of a long time and with the courteous concern for the customer and customer service they give, I will continue to buy my Honda's from here! Living in Canton, MI, I could easily go to other dealers but choose not to only because I know the level of service I've received from Troy Honda. Just yesterday, I found a screw in a tire only to be told by a tire dealer that due to the location of the screw, it couldn't be repaired and a new tire would have to be installed. The price he quoted me, about sent me into cardiac arrest. I called Troy Honda's service department and spoke with Rich Smiley, Rich quoted me a price and said he had one in stock and said he could install it that afternoon. When I arrived, Rich greeted me and took the car in right away and I was out of their within the hour. Now if that isn't service, I don't know what is! I could go on about Troy Honda but I think I've got my point across. Don't hesitate doing business with this dealership when buying your next vehicle, you won't be sorry! Show Full Review

Google+

8/23/2015

No Review was provided.

DealerRater

8/20/2015

I am a first-time Honda owner and was very impressed with how easy it was to find a car that would meet my needs. Harry Merced was very knowledgeable and helpful. Most important for me is that he took the time to listen to what I wanted and did not try to sell me more car than what I needed. He took the time to explain the car's features and how to use them. The staff was very helpful with the license plate transfer and the paperwork. Show Full Review

DealerRater

8/14/2015

Few weeks ago I purchased a brand new Honda Accord and my sales person was Joe Camilleri. I do not know how to even begin this review because I could go and on about what a wonderful experience I had in purchasing my new vehicle. Joe was the best!!! He made the experience so pleasurable and easy. He answered all the questions that I had and he is very knowledgeable about all vehicles. He took the time to show me all the features in the car and made me feel like I was a part of the Troy Honda family!! I will highly recommend Joe to all my family and friends in purchasing a new vehicle. Joe never made me feel pressured to purchase a new vehicle, he was very professional, patient and made me feel so welcomed every time I came in to see him. Thank you Joe for all your hard work!!!! Show Full Review

DealerRater

8/8/2015

I am so pleased with my experience at Troy Honda. I had the pleasure of having Michael Smith as the sales person and he was a joy. He made everything so simple and I appreciated his positive attitude. Show Full Review

Google+

8/5/2015

Had service here for the first time for my 2006 Civic Hybrid. Everyone was exceptionally friendly and helpful. Service was completed quickly. Thank you! Show Full Review

Google+

7/27/2015

I really appreciate Rich friendliness and other Honda team member. I am really satisfied the level of service and depth of knowledge. I will strongly recommend to my friends and relatives. Please keep up the good customer service. Thanks again, Habeeb* Show Full Review

Google+

7/27/2015

Very satisfying, they are very committed and professional. I did not waste a single as I did my office work using their Wi-Fi.

Google+

7/27/2015

Everyone was extremely welcoming and professional. I will surely consider Troy Honda as my "Home" for any updates or repairs needed in the future on my Honda Insight. I couldn't have been happier for the way I was treated and the care of my car. My Insight is running great!! Many thanks. Jan Melcher Show Full Review

Google+

7/27/2015

Absolutely wonderful service on my CRV. Brian kept me posted every step of the way, and I never felt pressured to accept any unnecessary service issues. Very trustworthy! Thank you Troy Honda. Show Full Review

DealerRater

7/21/2015

I have been leasing from Troy Honda for many years, and the experience is always positive. Tom Theisen was the salesman, and he is always very professional and friendly. The transaction was made quickly and seamlessly, thanks to Tom's expertise. He has reached out since I got the car, to see if I had any questions or concerns. I have, and will continue to recommend Tom and Troy Honda. Oh, and, I love my new Civic! Show Full Review

DealerRater

7/15/2015

We have leased and/or purchased four Honda's from Troy Honda and we have enjoyed their sales and service personnel. Would continue to purchase and service our cars and suv from them. Show Full Review

DealerRater

7/14/2015

Just received my new 2016 Honda CR-V from Troy Honda. The salesman, Tom Thiessen, was Professional , Courteous,Responsive & Knowledgeable.I have not use the service department yet. More Show Full Review

DealerRater

7/6/2015

Just bought my new 2016 HR-V to replace my aging 2006 Civic with 168,000 miles. Joe Camilleri was the salesman 10 years ago and the salesman for the new buy. Joe will remember you by name any time he sees you at the dealership. This is a guy you want to deal with over and over. Took the Civic in for service at this dealership every 5,000 miles. Service was always fair, honest and quick. Show Full Review

DealerRater

6/28/2015

Joe Camilleri was great - helpful, pleasant, friendly, knowledgeable. I love my new car! The dealership is clean and well decorated, the employees are all friendly and helpful. A great place to buy a car! Thank you! Show Full Review

Google+

6/26/2015

Just received my new 2016 Honda HR-V from Troy Honda. The salesman, Michael Smith, was great to deal with; courteous, responsive & pleasant personality. I've recently recommended both Michael & the HR-V to close friend... Show Full Review

DealerRater

6/20/2015

I have no experience with the service department, other than new car prep which was thorough & performed in a timely manner. The sales person was friendly, reserved, & totally satisfactory. Show Full Review

Google+

6/18/2015

Absolutely wonderful service on my CRV. Brian kept me posted every step of the way, and I never felt pressured to accept any unnecessary service issues. Very trustworthy! Thank you Troy Honda. Show Full Review

DealerRater

5/14/2015

I would like to state that the service provided on my last visit was very rewarding. Not alone was the work done in a timely manner, Brian helped me out with the services that were most important, which saved some cost. Show Full Review

Cars.com

5/12/2015

Thanks for getting me in asap on a Monday evening to fix my tire. You didn't try to sell me a set of tires, but fixed thebad tire for just $10. That's customer service! Show Full Review

Google+

5/7/2015

No Review was provided.

Cars.com

5/1/2015

JUST HAD MY CAR IN FOR SERVICE. I ALWAYS DEAL WITH BOB ROWLETT AND HE IS EXCELLENT. I APPRECIATE THE FACT THAT THEY ASSIST ME IN KEEPING TRACK OF WHAT IS NEEDED TO BE DONE. I CALL AND GET THE ANSWERS I NEED AND GO FORWARD WITH AN APPOINTMENT Show Full Review

Google+

5/1/2015

We had a good experience with decent price of the car that fit our budget.

Edmunds.com - Sales

4/26/2015

Our family has been going to Troy Honda since 2000 and have never been disappointed. Have sold used cars (Honda) to them, they gave me no hassles and a better used market price than any other Honda dealer. Have given me a great price on a new 2015 Pilot better than any other Auto maker/dealer. I recommend seeing Joe Camilleri for sales service. Will return for another vehicle in future, as we always have. Show Full Review

Google+

4/21/2015

This is the second car I've leased from Troy Honda and every time they make it so simple and easy! If you're looking for a great car at a great price, definitely check this place out. And be sure to ask for Harry! Show Full Review

Yelp

4/12/2015

Helpful and friendly. Overall, a great experience. Thanks Harry and Dan!

Cars.com

4/9/2015

Bob and team were very accommodating and well prepared in service. My repair was a very smooth transaction.

Cars.com

4/3/2015

My wife Theresa and I were again very pleased with all the services we received at Troy Honda. Brad and his associates were very friendly and helpful as usual. Ever since we began driving Hondas and using this dealership, we have been impressed by the wonderful service of the staff. Marcel and Theresa Gagnon Show Full Review

Yelp

4/3/2015

I took my Honda here to get service. I had an oil change and got a new tire. I got a great price on a tire. It was better than the local tire place. Everyone was friendly. A parts guy gave my children a coloring book while we were waiting which actually was pretty awesome because they were occupied for a while with it. Show Full Review

Cars.com

4/2/2015

I love love love this Troy Honda dealership! I bought 2 Accords and 2 CRVs from them . I always get my cars serviced there and am very satisfied with everything they do. Show Full Review

Cars.com

4/1/2015

I am trying to get my 06 honda to last. My service was great. My Honda runs like brand new. Troy Honda has taken ccare of my honda since the beginnig. I know it will last. Show Full Review

Cars.com

3/27/2015

Bob is always very accommodating and very friendly and always listens to my problems and explains all my concerns with a great deal of patience.Patrick is always available to shuttle you back and forth and that service is much appreciated.Bringing my car in for service is not an inconvenience....it is pleasure. Thank you Bob! Show Full Review

Cars.com

3/23/2015

Bought 3 new cars and 1 used car from Troy Honda, and have had all my service done there. Plan to keep buying and servicing there. Friendly and very accommodating employees all around - Harry in new car sales, Rich, Bob, Matt in service, and of course Patrick when you need a convenient ride in the courtesy shuttle. They'll even wash your car upon request when you have it serviced, a real nice extra. It's the only dealership I actually look forward to visiting. Show Full Review

Cars.com

3/19/2015

Rich is fantastic in your service department. Norma in the sales department is wonderful. Listens and tries to find what you are looking for in the price category. Will buy again from her in the future. Show Full Review

Cars.com

3/18/2015

I bought my Honda element from them in 2003 and still have it love it and the service techs and mechanics have kept it in tip top shape. Everyone is extremely friendly Show Full Review

Cars.com

3/12/2015

I always know I'll get good service when coming in-that is a big relief-thanks, as always, Bob Rowlett! :)

Google+

3/10/2015

Everyone was extremely welcoming and professional. I will surely consider Troy Honda as my "Home" for any updates or repairs needed in the future on my Honda Insight. I couldn't have been happier for the way I was treated and the care of my car. My Insight is running great!! Many thanks.Jan Melcher Show Full Review

Google+

3/10/2015

I have been going to this dealership since last year for servicing and been very happy.People are very professional and took care of the service in time.Thanks Troy Honda Show Full Review

Google+

3/10/2015

I really appreciate Rich friendliness and other Honda team member. I am really satisfied the level of service and depth of knowledge. I will strongly recommend to my friends and relatives. Please keep up the good customer service.Thanks again,Habeeb* Show Full Review

Google+

3/10/2015

Very satisfying, they are very committed and professional.I did not waste a single as I did my office work using their Wi-Fi.

Google+

3/10/2015

Very good treatment by your service department.

Facebook

3/8/2015

Great place to buy a car. The salespeople are really nice.

Facebook - Web

3/8/2015

No Review was provided.

Cars.com

3/7/2015

My service experience was excellent. I would recommend Troy Honda to any Honda owner.

Cars.com

3/7/2015

I had several concerns with my vehicle when I bought it in for service. Brad assured me that they would check my car and that is what they did. When I left all the concerns I had disappeared. From tires issues to fluid levels. The temperatures have been so harsh lately that you have basic concern with you car being able to function. Thank you for great customer service and service on my car. Show Full Review

Cars.com

3/5/2015

This is a premium place to get your Honda serviced or fixed. Quality of figuring out what is wrong and getting it fixed or just service is the best.

Google+

3/2/2015

The service guys are great! They get me out as quickly as they can for my oil change, and they always go the extra mile. I trust these men! Thanks especially to Rich and Brian! Show Full Review

Google+

2/22/2015

Very satisfying, they are very committed and professional. I did not waste a single as I did my office work using their Wi-Fi.

Cars.com

2/16/2015

I had just found out about a used Honda Element for sale at Troy Honda, 8 hours from where I live and it had super low mileage. I wanted it but when I called and talked to Mike, the used car salesman, he told me it was already spoken for (not picked up yet but cash down) and I asked him to please call me if the soon to be owners change their mind for any reason. One week later Mike called me to say the car did become available again and I was thrilled! I asked if he'd hold it while we make the trip there, we got there, met Mike who is a very nice man and a man of his word, something lacking in today's world, and we bought the car. 5 months later we could not be happier with this purchase. I highly recommend Troy Honda and in particular, Mike! Wish were lived closer to have the car serviced there! Thank you! Show Full Review

Cars.com

2/13/2015

The only place I will take my Honda. The dealership is staffed by knowledgeable and courteous people at all levels. The facility is always clean and we'll kept. Keep up the good work. Show Full Review

Cars.com

2/13/2015

Love Troy Honda!! Good customer Service, Good Prices, Friendly people. What else can you ask for. Highly recommended!

Cars.com

2/7/2015

With points I had accumulated and a coupon, my oil change was cut in half

Google+

1/31/2015

Had service here for the first time for my 2006 Civic Hybrid. Everyone was exceptionally friendly and helpful. Service was completed quickly. Thank you! Show Full Review

Facebook

1/28/2015

No Review was provided.

Facebook - Web

1/28/2015

No Review was provided.

Cars.com

1/26/2015

Love Troy Honda we have bought all are Hondas from Troy Honda . We also only use them for oil changes and any service needed on our cars. Great customer service fair prices and love the reward program. Show Full Review

Cars.com

1/23/2015

Always take my car for service and request Rich Smiley. Purchased my last three cars at this dealership and always request Rich as he is very helpful, knowledgeable, personable and always goes the e tea mile. Show Full Review

Cars.com

1/23/2015

I purchased my CRV at Troy Honda and have had all my service performed there. The buying process and service have exceeded my expectations.

DealerRater

1/14/2015

Honest, fair, and prompt service was always rendered me as a waiting customer. The staff is proactive on filter and fluid checks with every oil change. Oh yes, there are others that can do oil changes and regular maintenance for less. But, if you want it done right the first time, then Troy Honda is where you want to be. I've been a devoted customer for the past 7 years! Show Full Review

Cars.com

1/11/2015

Honest, fair, and prompt service was always rendered me as a waiting customer. The staff is proactive on filter and fluid checks with every oil change. Oh yes, there are others that can do oil changes and regular maintenance for less. But, if you want it done right the first time, then Troy Honda is where you want to be. I've been a devoted customer for the past 7 years! Show Full Review

Cars.com

1/6/2015

The staff is always courteous and professional, and with my most recent visit I got out much sooner than I expected -- plus I was given a $45 discount! Show Full Review

Google+

1/2/2015

I really appreciate Rich friendliness and other Honda team member. I am really satisfied the level of service and depth of knowledge. I will strongly recommend to my friends and relatives. Please keep up the good customer service. Thanks again, Habeeb* Show Full Review

Google+

1/1/2015

No Review was provided.

Cars.com

12/24/2014

Great repair service. Best in town. I almost enjoy going to have my car repaired/serviced!!

Facebook

12/23/2014

Purchased a Honda Insight last March. Salesperson (Joe Camilleri) talked us into an extra $300 for a "tire/wheel warranty. Discovered a bulge in a tire yesterday. Have been trying all day to get hold of someone to tell us how we can get a tire so it doesn't blow out while we're driving! No one has bothered to call or email back, so I've had to make arrangements to buy a tire tomorrow. Cars are good, but the dealership isn't! Last Honda we'll ever purchase! Update - dealership made it good and we're happy. My own fault for not reading the paperwork. Thanks Troy Honda! Show Full Review

Facebook - Web

12/22/2014

Purchased a Honda Insight last March. Salesperson (Joe Camilleri) talked us into an extra $300 for a "tire/wheel warranty. Discovered a bulge in a tire yesterday. Have been trying all day to get hold of someone to tell us how we can get a tire so it doesn't blow out while we're driving! No one has bothered to call or email back, so I've had to make arrangements to buy a tire tomorrow. Cars are good, but the dealership isn't! Last Honda we'll ever purchase! Show Full Review

Cars.com

12/19/2014

my experience with troy hoda is great! i would recommend all of my closed friends to come and find troy honda for fixing your car, finding a new car, or even doing oil change. their staff have the best attitude when working with customers. I find Bob most of the time if he is in the office. i have my car taked care by them for every need! they never over-price the customers, which is the plus points too! the quality of service and reasonable-price are on the top ranking constantly strongly recommend troy honda! Show Full Review

Cars.com

12/18/2014

I love the whole elegant atmosphere of the dealership and service centre.

Cars.com

12/17/2014

I always get my oil changes and everything done here. The people are always nice and courteous and its nice to walk in seeing their smiles. They helped me promptly and we very happy to do so, made sure I understood what was going on with my car and what needed to be fixed. I enjoyed the laughter amongst each other as well! =) Show Full Review

Cars.com

12/14/2014

My family has been going to Troy Honda for fifteen years, and are on our third Honda vehicle. We're always satisfied with the quality of service, and I really appreciated that you no longer need an appointment for an oil change. I was slightly disappointed that, even though my bill listed recommended services that I hadn't asked for, the person who helped me didn't mention them. Show Full Review

Cars.com

12/11/2014

I had a vibration sound and an engine hesitation going on and they really listened to my explanation of when they happened, because they didn't happen all the time. They not only found the problems and fixed them, they did it quickly. My car is running like new and doing it very quietly. Can I say the issues were also really inexpensive to correct? Yes I can!!! I have all my work, even my oil changes done at this dealer, they always go over the car carefully and have done nothing but good solid work for me. My car may be 7 years old, but it runs like a new car, this dealer makes sure of that. Show Full Review

Google+

12/6/2014

Everyone was extremely welcoming and professional. I will surely consider Troy Honda as my "Home" for any updates or repairs needed in the future on my Honda Insight. I couldn't have been happier for the way I was treated and the care of my car. My Insight is running great!! Many thanks. Jan Melcher Show Full Review

Cars.com

12/1/2014

Excellent Services and Very Good relationship management. Brad you have been a very good help.-

Cars.com

11/27/2014

Friendly helpful staff.great service have always had a good experience at Troy Honda

Cars.com

11/12/2014

Everyone here has always been wonderfully helpful, friendly and understanding! Thank you, Bob Rowlett-you're the best! :)

Yelp

11/8/2014

I'm completely satisfied. They fixed my car as promised, when promised at a discounted price. The service guys are polite and knowledgeable. No complaints. Show Full Review

DealerRater

11/7/2014

EXCELLENT services were rendered over the years on a well-driven, very reliable 2006 Civic Coupe (170k miles) which was used as a trade-in toward the purchase of a new 2014 CR-Z EX. In addition to the base package, several upgrade options were installed. This included a SiriusXM receiver. All options were flawlessly installed and working. From my experience, the sales and service staff are extremely qualified on new car prep and delivery. Thanks again Tory Honda for the extra care it took to install all these options. The car is a joy to own and drive. Honda Engineering has come a long way in delivering a hi-end, performance package with this Hybrid. The ride and road handling are very impressive. There is no under-steer during hi-speed turns. The car literally "hugs" the road. The inside is literally sound-proof under different road conditions. Although small for its size, I feel safer in this car than my old Civic (would you believe). Show Full Review

Google+

11/6/2014

No Review was provided.

Cars.com

11/5/2014

EXCELLENT services were rendered over the years on a well-driven, very reliable 2006 Civic Coupe (170k miles) which was used as a trade-in toward the purchase of a new 2014 CR-Z EX. In addition to the base package, several upgrade options were installed. This included a SiriusXM receiver. All options were flawlessly installed and working. From my experience, the sales and service staff are extremely qualified on new car prep and delivery. Thanks again Tory Honda for the extra care it took to install all these options. The car is a joy to own and drive. Honda Engineering has come a long way in delivering a hi-end, performance package with this Hybrid. The ride and road handling are very impressive. There is no under-steer during hi-speed turns. The car literally "hugs" the road. The inside is literally sound-proof under different road conditions. Although small for its size, I feel safer in this car than my old Civic (would you believe). Show Full Review

Cars.com

11/1/2014

Wonderful service on my 13 year old Civic. Really appreciated all they do. Very professional and helpful

Google+

10/31/2014

It was for my Honda CIVIC. Service was done before the promised time!

Cars.com

10/31/2014

I purchased my Honda from Troy Honda and have had my regular service done there. My experience has been outstanding! Everyone that I have dealt with has been knowledgeable an professional! Show Full Review

Google+

10/11/2014

Service was friendly, courteous and fast. Thanks.

Cars.com

10/10/2014

Bob (Honda service) My experience with Troy Honda was very good. Bob is knowledgeable and friendly and a pleasure to do business with, If you are looking to switch try Troy Honda. Show Full Review

Cars.com

10/9/2014

Tom Rzeppa went above and beyond with his service from finding me the perfect Honda CRV to personally delivering it and making sure I was comfortable with all the features. This is my 1st Honda and I am sure I will continue to be a customer for years to come! Show Full Review

Cars.com

10/6/2014

The staff at Troy Honda is consistently courteous and professional!

Cars.com

10/3/2014

Troy Honda worked very hard to fix a tricky warranty problem. Although I had to take the vehicle in more than one time, the problem was repaired satisfactorily. Show Full Review

Cars.com

10/2/2014

I have been coming to Troy Honda for service of my vehicles for many years. The staff are always prompt, courteous and helpful. Rich at Troy Honda, seems very knowledgeable and very interested in helping the customer. Any time I have a problem with my vehicle or question service issues, he remains patient and understanding; he helps me get problems solved and makes me feel confident I've made the right decision about my repair. Thanks for hiring such a competent employee. Show Full Review

Google+

9/27/2014

Troy Honda always takes really good car of me and my car!

Cars.com

9/17/2014

I was able to schedule an appointment for the next day after the mainenance check light came on. The check in process was smooth and swift, and within 15 minutes I was on the shuttle to get back home. A hour later they called to ask about doing some things that showed in the check; another couple of hours and the shuttle picked me up to get my car. Plus, my points gave me some reduced pricing on the maintenance! Great job, Troy Honda. Show Full Review

Yelp

9/16/2014

Been there several times for service sometimes w/o an appt. on my way to class & I never had a bad experience.I have a wonderful salesman Harry that will always acknowledge me + the guys in service that write up reason for the visit are always on it. They always come back into the lounge letting me know status of things, then when my vehicle is done.One time they even arranged transport van to take me back home when I needed to leave. So from sales to service, I have no complaints what so ever :-))This is my 3rd Honda ( Prelude SI, Cr-V & Accord)!!! Show Full Review

Cars.com

9/16/2014

I called at the last minute to see about gettinga oil change and was pleasantly surprised that they could not omly take my car but the service was prompt and efficient. I was able to take my car at lunch time and still make it back to work on time. Show Full Review

Cars.com

9/15/2014

I've only been a customer for two years at this dealership but the service guys are top notch. My 09 Odyssey suffered from a persistent steering wheel vibration that was driving me nuts. You don't know how many times I got the van back with the technicians saying "vibration's gone" when it wasn't. Matt Miller took it for a test ride and let me just say that man knows cars. Matt felt the vibration calling it "subtle" but completely acknowledged that it shouldn't be there. Bottom line these guys worked with me on the car going through several iterations of problem solving including test driving some of the used car fleet for comparison till we finally found and resolved the issue. Bob Rawlett and the whole team of service men there are a great bunch. Hate to admit it, but I bring my Acura here for service too... Show Full Review

Cars.com

9/7/2014

Saturday appointment very convenient. I was kept closely advised of all additional needed repairs and as a repeat customer, I was very pleased with the discount on parts and labor. I have purchased for cars from this dealership and they have performed all service on these cars.I have absolutely no complaints on the quality of their work. Show Full Review

Cars.com

9/5/2014

My first time service at this dealership. A co-worker was pleased with their experience at Troy Honda and I was equally satisfied.

Cars.com

8/28/2014

We have been taking all of our Accords, CRVs and Pilots to Troy Honda for service for a number of years and are extremely pleased with the service. Rich Smiley has been outstanding with consulting us about the type of service or replacements needed now or in the future. Show Full Review

Google+

8/20/2014

Have been using Troy Honda for my Maintenance on my CRV and have been very pleased with the staff and service, and loved having the option of the shuttle service. Show Full Review

Google+

8/14/2014

Troy Honda provides excellent service!

Cars.com

7/20/2014

We had NOT intended to buy a Honda Accord. It was just going to be one of our dealership stops to compare makes and models. The salesperson was so helpful, patient, and informative that we felt it was the best car for us. There are no regrets. Show Full Review

Cars.com

7/15/2014

Purchased a 2013 Odyssey from Mike in Used Cars. I had to replace a car due to a serious accident, so I was not really in a buying mood. But Mike was very courteous and helpful, and made the purchase a good experience. Show Full Review

Cars.com

7/9/2014

Took 2 of our 3 Hondas in for service within the past week. Both Brad and Brian provided friendly, helpful service during our visits. Have been a long time customer and keep coming back because of the people in the service department. Thank you. Show Full Review

Cars.com

6/29/2014

Brad did a nice job from the beginning of the process to the end of my visit today. My vehicle received great service and the minor issue was repaired quickly and for very reasonable cost. It was a short visit and the service dept got the job done nicely, I appreciated the job they did! Keep up the great work! Show Full Review

Cars.com

6/24/2014

Each time the staff is friendly and helpful, and the last time I was there for service my car was even washed without my even asking!

Cars.com

6/6/2014

Everything was top notch, My car is running like a brand new car. I will great the maximum miles from my honda.

Cars.com

6/5/2014

From start to finish, the service at Troy Honda is excellent -- the best service we've ever had from any dealership. No complaints, just complete satisfaction. Show Full Review

Cars.com

5/30/2014

I just wanted to say thank you to Bob Rawlett! I needed to drop my car off for maintenance & an oil change & he was very kind in every way. I also want to thank Patrick (don't know his last name), who gave me a ride home & a pick-up when my car was done, which was also very fast. I love taking my car here-everyone is wonderful, especially Bob. Thanks again, Sandy wilks Show Full Review

Cars.com

5/15/2014

I was very satisfied with the dealer and sales agent . I am very happy with my new Honda CRv-EXL.. I would highly recommend Troy Honda .

Cars.com

5/6/2014

Rich Smiley has provided excellent service. I have been a customer of Troy Honda for over 15 years.

Google+

4/18/2014

I have been going to this dealership since last year for servicing and been very happy. People are very professional and took care of the service in time. Thanks Troy Honda Show Full Review

DealerRater

4/17/2014

I really appreciate the honesty, from the time I called to make my appointment to the discussions about my service. Brian was straightforward with me the moment he picked up the call to discuss the best time for me to bring in my car. I wanted them to have the time to really look at it, and he made sure my appointment timing would meet that need. They took time to find the problems and communicated thoroughly and in a timely manner about the needed repairs. The price was appropriate and the work was done when they said it would be. All in all, a really great experience. My old Honda is a great car and it is staying a great car because I get great service at the dealer, honest and friendly service. Thanks again and see you for that next oil change! Show Full Review

DealerRater

4/17/2014

I really appreciate the honesty, from the time I called to make my appointment to the discussions about my service. Brian was straightforward with me the moment he picked up the call to discuss the best time for me to bring in my car. I wanted them to have the time to really look at it, and he made sure my appointment timing would meet that need. They took time to find the problems and communicated thoroughly and in a timely manner about the needed repairs. The price was appropriate and the work was done when they said it would be. All in all, a really great experience. My old Honda is a great car and it is staying a great car because I get great service at the dealer, honest and friendly service. Thanks again and see you for that next oil change! Show Full Review

DealerRater

4/15/2014

I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a clear estimate up front with a plan of action for my oil leak and brake issues. The work was completed quickly and Rich threw in a discount coupon to ease the pain. Show Full Review

DealerRater

4/15/2014

I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a clear estimate up front with a plan of action for my oil leak and brake issues. The work was completed quickly and Rich threw in a discount coupon to ease the pain. Show Full Review

Google+

4/10/2014

From the moment my wife and I stepped onto the premises we were greeted with a friendly smile, handshake and great service from the Used Car sales team. Our salesman was Bill Dulac and he was just great. We had gone their to test drive a Civic and it was 2:30p on a Saturday and they closed at 3p. We test drove the Civic and liked it but we saw a fully loaded Accord that was only a few hundred more and asked if we could drive that. He wanted us to get the car we wanted and didn't try to pressure us in any way. We went with the Accord and stayed to fill out the paperwork. He didn't mind staying the extra 15-20 minutes so we could fill out the app. He kept us informed through the whole process and anything we needed he was happy to obliged. We got a fair deal and a pmt. that wasn't to much for us. We test drove it on Saturday, Got approved on Monday and picked it up on Tuesday. From Bill to the finance people they were just so friendly and a pleasure to deal with. We will definitely be going back in a few years when it's time to trade our older Honda in. Thanks to the Used Car team at Troy Honda we have found a great dealer to deal with. Show Full Review

Google+

3/25/2014

No Review was provided.

Google+

3/7/2014

Drive in to the service bay and you are greeted promptly with a smile and "how can we help you". The work to be done was well explained and took less time than they estimated. The waiting area is comfortable and the coffee was hot, good and free. Show Full Review

Google+

2/28/2014

I bought my last 2 cars there, amazing service, friendly people, when it's time to service your vehicle, fast, always friendly staff, highly recommend Show Full Review

Google+

2/20/2014

I bought my last 2 cars there, amazing service, friendly people, when it's time to service your vehicle, fast, always friendly staff, highly recommend Show Full Review

Google+

2/15/2014

Troy Honda provides excellent service!

Google+

1/24/2014

Professional. Fast. Friendly.

Yahoo Local

1/3/2014

Great Service! Honest and upfront. Helped me with best option for me and my family. Friendly and knowledgeable.

Yahoo Local

1/3/2014

The right rear mud guard on my 2007 Honda Civic was loose and the Troy Honda service department took care of it while I waited. It did not take long.Service was excellent. Show Full Review

Facebook

12/27/2013

No Review was provided.

Facebook - Web

12/27/2013

No Review was provided.

Facebook

12/11/2013

No Review was provided.

Facebook - Web

12/10/2013

No Review was provided.

Facebook

11/8/2013

No Review was provided.

Facebook

11/8/2013

No Review was provided.

Facebook

11/1/2013

No Review was provided.

Facebook - Web

11/1/2013

No Review was provided.

Yahoo Local

10/31/2013

excellent service-been bringing my 03 element here for years.

Yahoo Local

10/20/2013

Very Professional Service Managers. Excellent service job in minimum possible time & reasonable billing for services performed. Keep it up.

Facebook

10/8/2013

No Review was provided.

Facebook - Web

10/8/2013

No Review was provided.

Yahoo Local

9/1/2013

Great service by Tom Theisen as usual for the past 15 years.

Edmunds.com - Sales

8/28/2013

I have not been to a dealership in over 17 years so was apprehensive in the beginning. I also went to two other car dealers. I then decided on Honda Civic LX and I liked the way I was treated with respect and courtesy at Troy Honda and ended up leasing a car for 36 months. I even had the windows tinted to my specs. I liked my salesman, Harry, as he was patient in describing new car features and I never pressured in any way. Show Full Review

Edmunds.com - Sales

8/28/2013

I have not been to a dealership in over 17 years so was apprehensive in the beginning. I also went to two other car dealers. I then decided on Honda Civic LX and I liked the way I was treated with respect and courtesy at Troy Honda and ended up leasing a car for 36 months. I even had the windows tin... Show Full Review

Google+

8/28/2013

I was completely happy with my entire experience. Tom Theisen was very helpful and got me the car I wanted. The whole team from front door to back was very professional and I would recommend Troy HONDA to everyone. Show Full Review

Google+

8/16/2013

I was completely happy with my entire experience. Tom Theisen was very helpful and got me the car I wanted. The whole team from front door to back was very professional and I would recommend Troy HONDA to everyone. Show Full Review

Google+

8/16/2013

The reason I purchase my cars at Honda is their service department. They've treated me great every time I've gone there. This time, in addition to the work I requested, they helped me pair my phone and spent good amount of time explaining how it worked and what to avoid. At no charge. Show Full Review

Google+

8/16/2013

No Review was provided.

Facebook

7/26/2013

No Review was provided.

Facebook

7/26/2013

No Review was provided.

Facebook - Web

7/25/2013

No Review was provided.

Google+

7/23/2013

They care about their customers and their vehicles. Always ready to do the extra needed to make you happy. I wish the oil price wasn't so high.

Facebook

7/16/2013

No Review was provided.

Google+

7/16/2013

They care about their customers and their vehicles. Always ready to do the extra needed to make you happy. I wish the oil price wasn't so high.

Facebook - Web

7/16/2013

No Review was provided.

DealerRater

6/15/2013

2 months ago I bought a 2009 CRV from another dealership. 2 days ago, the "D" started blinking on my dashboard, meaning transmission issues. I was close to devastated as I had only made 2 payments on my car. I went in to Troy Honda, which is close to where I live & told Brett Duprey my problem. He suspected I had received bad service from a new place I had gone for an oil change & who had talked me into getting a transmission fluid change. Brett told me at first they couldn't get me in until Monday (this was Friday) and suggested I go back to the oil change place & demand they correct what they had done. He was telling me all of the questions I should ask & then said "You know what, I'm cheesed off-I'm going to call them!" and took my receipt & called the place, asking them many questions to which they stammered, etc. Then he wrote me up a service order right there & then and had someone take me car & change the fluid, which was a very inferior product, unfortunately. I had my 1994 Honda for 18 years & was in a mind set that oil change places were an o.k. place to get things done, but, boy did I learn my lesson! I am now going to go to Troy Honda for service on EVERYTHING. Brett was wonderful-he could see I was in a state (I have to admit I shed a few tears after I realized he was going to get my fluid changed that day). He talked to me about how great their service is & why & showed me a sample of a work order that gave great detail on the products they use to service cars, even on an oil change. Then we chatted about the breast cancer event they were hosting the next day, so I bought some raffle tickets & made a donation. He also had someone wash my car before I left. ALL of this took place in about an hour. I'm telling you, I went from really scared to a very, very happy person, all because of Brett & the other wonderful people who helped me out there. I can't say enough-you have a really wonderful employee there! Thank you very much, Sandy Wilks Show Full Review

DealerRater

6/15/2013

2 months ago I bought a 2009 CRV from another dealership. 2 days ago, the "D" started blinking on my dashboard, meaning transmission issues. I was close to devastated as I had only made 2 payments on my car. I went in to Troy Honda, which is close to where I live & told Brett Duprey my problem. He suspected I had received bad service from a new place I had gone for an oil change & who had talked me into getting a transmission fluid change. Brett told me at first they couldn't get me in until Monday (this was Friday) and suggested I go back to the oil change place & demand they correct what they had done. He was telling me all of the questions I should ask & then said "You know what, I'm cheesed off-I'm going to call them!" and took my receipt & called the place, asking them many questions to which they stammered, etc. Then he wrote me up a service order right there & then and had someone take me car & change the fluid, which was a very inferior product, unfortunately. I had my 1994 Honda for 18 years & was in a mind set that oil change places were an o.k. place to get things done, but, boy did I learn my lesson! I am now going to go to Troy Honda for service on EVERYTHING. Brett was wonderful-he could see I was in a state (I have to admit I shed a few tears after I realized he was going to get my fluid changed that day). He talked to me about how great their service is & why & showed me a sample of a work order that gave great detail on the products they use to service cars, even on an oil change. Then we chatted about the breast cancer event they were hosting the next day, so I bought some raffle tickets & made a donation. He also had someone wash my car before I left. ALL of this took place in about an hour. I'm telling you, I went from really scared to a very, very happy person, all because of Brett & the other wonderful people who helped me out there. I can't say enough-you have a really wonderful employee there! Thank you very much, Sandy Wilks Show Full Review

Yahoo Local

5/10/2013

LOVE getting my car serviced here. Little to no wait for service rep, they don t try to sell you things you don t need, they even do things for me (like inflate my tires when it s really cold out) and refuse to charge me for them. No complaints ever, had my car for over 3 years and it s still running like a top. Try them out! Show Full Review

Google+

3/16/2013

No Review was provided.

DealerRater

2/24/2013

Everyone was great! We don't have the best credit, but the staff worked very hard to get us a rate we could afford. We were able to walk away with two new leases that were similar to what we were paying pre bad credit. Thank you! Show Full Review

DealerRater

2/24/2013

Everyone was great! We don't have the best credit, but the staff worked very hard to get us a rate we could afford. We were able to walk away with two new leases that were similar to what we were paying pre bad credit. Thank you! Show Full Review

DealerRater

12/22/2012

The staff was very professional and most of all on time and quick. I was waiting for max 20 min. I was even on time for work.

DealerRater

12/22/2012

The staff was very professional and most of all on time and quick. I was waiting for max 20 min. I was even on time for work.

DealerRater

11/14/2012

Quick oil change and tire rotation just as I suspected. This is a kind of dealership experience that people should expect from any good company that focuses on customer service. Show Full Review

DealerRater

11/13/2012

Quick oil change and tire rotation just as I suspected. This is a kind of dealership experience that people should expect from any good company that focuses on customer service. Show Full Review

Google+

10/16/2012

No Review was provided.

DealerRater

9/19/2012

Bob is always pleasant and ready to help. He has always been a great help in providing the service needed.I would recommend your Hinda dealership to anyone. Show Full Review

DealerRater

9/19/2012

Bob is always pleasant and ready to help. He has always been a great help in providing the service needed.I would recommend your Hinda dealership to anyone. Show Full Review

DealerRater

9/11/2012

I love the flexibility, I can just walk-in to do a oil change works great for me! Also, the advice I get from the associate whether to do the service or not is just valuable! Troy Honda, keep up the good work! Show Full Review

DealerRater

9/11/2012

I love the flexibility, I can just walk-in to do a oil change works great for me! Also, the advice I get from the associate whether to do the service or not is just valuable! Troy Honda, keep up the good work! Show Full Review

DealerRater

8/1/2012

Norma was a pleasure. She did a great job and got everything done efficiently and made things easy to understand. I am very glad that Norma was my salesperson. Show Full Review

DealerRater

8/1/2012

Norma was a pleasure. She did a great job and got everything done efficiently and made things easy to understand. I am very glad that Norma was my salesperson. Show Full Review

Cars.com

1/27/2012

Very good Dealer for Service - The best that have experienced. Also very good to purchase from.

Google+

12/2/2011

No Review was provided.

Google+

10/16/2011

My husband and I purchased 2 brand new vehicles from Michael Smith within a month. His smile and laughter are contagious!! He is a great salesperson who knows all about cars and he made our negotiations hassle-free and fast. I will be returning for my scheduled maintenance too. We love our CR-V and Pilot too!!!!! Show Full Review

Google+

12/2/2010

Went in to look at 07 Accord and TSX. Told the sales rep (Bill) that we were just starting out looking at cars, and planning on buying in next month or so. Very friendly and sincere with great service. Very knowledgeable about the cars, and let us take the cars around for a spin. Highly recommend this place based on our experience. I will definitely consider going back to Bill if we end up deciding on a car in their lot. Show Full Review

Google+

12/2/2010

I had an experience with there service department that I wasn't very pleased about, but after speaking to the service manager, Bob, I was given a credit and reassured about my business there. Great place!!! Show Full Review

Google+

10/16/2010

I had an experience with there service department that I wasn't very pleased about, but after speaking to the service manager, Bob, I was given a credit and reassured about my business there. Great place!!! Show Full Review

Google+

10/16/2010

Went in to look at 07 Accord and TSX. Told the sales rep (Bill) that we were just starting out looking at cars, and planning on buying in next month or so. Very friendly and sincere with great service. Very knowledgeable about the cars, and let us take the cars around for a spin. Highly recommend this place based on our experience. I will definitely consider going back to Bill if we end up deciding on a car in their lot. Show Full Review

Google+

12/19/2009

Just bought a pre-owned certified car from Harry. Good buying experience from beginning to end.

Google+

12/2/2009

Just bought a pre-owned certified car from Harry. Good buying experience from beginning to end.

YellowPages

2/16/2009

In 1999 I bought an Accord from . I did all the recommended oil changes and service that they suggested. After 8 years, I was able to sell it for over $7500! The car was still in great shape but I needed something different for my work.In 2007, I bought a CRV, again from . My previous experience in dealing with them was so positive that I could not imagine buying from any other dealer. 's service and sales people are attentive, helpful and take care of any problems that occur quickly and professionally. It is easy and pleasurable to do business with them! They will accommodate your schedule and make it easy for you to keep your car running smoothly. Show Full Review

YellowPages

2/16/2009

In 1999 I bought an Accord from Honda. I did all the recommended oil changes and service that they suggested. After 8 years, I was able to sell it for over $7500! The car was still in great shape but I needed something different for my work.In 2007, I bought a CRV, again from Honda. My previous experience in dealing with them was so positive that I could not imagine buying from any other dealer. Honda's service and sales people are attentive, helpful and take care of any problems that occur quickly and professionally. It is easy and pleasurable to do business with them! They will accommodate your schedule and make it easy for you to keep your car running smoothly. Show Full Review

YellowPages

2/16/2009

In 1999 I bought an Accord from Troy Honda. I did all the recommended oil changes and service that they suggested. After 8 years, I was able to sell it for over $7500! The car was still in great shape but I needed something different for my work.In 2007, I bought a CRV, again from Troy Honda. My previous experience in dealing with them was so positive that I could not imagine buying from any other dealer. Troy Honda... viewmore's service and sales people are attentive, helpful and take care of any problems that occur quickly and professionally. It is easy and pleasurable to do business with them! They will accommodate your schedule and make it easy for you to keep your car running smoothly. Show Full Review

YellowPages

2/16/2009

In 1999 I bought an Accord from Troy Honda. I did all the recommended oil changes and service that they suggested. After 8 years, I was able to sell it for over $7500! The car was still in great shape but I needed something different for my work.In 2007, I bought a CRV, again from Troy Honda. My previous experience in dealing with them was so positive that I could not imagine buying from any other dealer. Troy Honda... viewmore's service and sales people are attentive, helpful and take care of any problems that occur quickly and professionally. It is easy and pleasurable to do business with them! They will accommodate your schedule and make it easy for you to keep your car running smoothly. Show Full Review

DealerRater

8/22/2017

Thanks to Michael Smith for seeing us through our purchase. He was responsive to every request along the way. We are happy customers. Go Honda.

DealerRater

7/24/2017

This is my 3rd time buying my Honda from Joe Camilleri, he is so helpful, he found what I wanted, and really worked with me, to get me into a car I love!! Thanks Joe Show Full Review

DealerRater

6/29/2017

So thankful to nick for Being so helpful and patient in finding the perfect car for me! I would really recommend him! Go to Honda troy and look for him! Show Full Review

DealerRater

6/27/2017

Tom Robinson was a great salesman to work with. Tom made the process very easy and accommodating. I will consider this dealership for a future purchase Show Full Review

DealerRater

4/23/2017

Mr. John Yost was courteous and informative. He helped me in each and other way to know about the car. Troy Honda is the best dealership. Great people and great service. Thank you. Show Full Review

DealerRater

4/17/2017

Got my new 2017 Honda CRV. Working with Tom Robinson was a pleasure. He is gentle, knowledgeable and very patient. He got us the exact color and trim we wanted through a dealer swap within a week. Overall I am very pleased with my purchase experience. Show Full Review

DealerRater

1/29/2017

Worked with Tom Robinson and got my new 2017 Honda Pilot. The car was not available but dealership tried to get the vehicle I wanted by trading with another dealership in 3 weeks. Tom was proactive and communicated to let me know status of my new car. No pressure or haggling, very professional and will consider this dealership first in future Show Full Review

DealerRater

1/27/2017

Mike was very up front and nothing was "hidden." Very quick and efficient process we were very happy with the service provided, Thanks and we love our new van! Show Full Review

DealerRater

12/19/2016

My experience of leasing 2016 Honda Civic at Troy Honda was very pleasant. Sales staff Tom Robinson in particular was very helpful. They consider all your requirements and assist you in finding your best fit at the lowest price possible in the market. I really enjoyed the post sale service from sales personnel as well. If you hv trouble using some of the new features of the car, sales staff will assist you even after the purchase/lease. I would definitely recommend this place. Show Full Review

DealerRater

11/23/2016

Great service from Joe Camilleri at Troy Honda. I just bought a Pilot from Troy Honda. Joe try everything he could to get me the model of the car with colors we want in only three weeks. Very professional service. Show Full Review

DealerRater

8/15/2016

Rich Smiley was most pleasant, helpful, and attentive. He is my favorite service rep. He is thorough and explains carefully the nature of the service to my vehicle. Show Full Review

DealerRater

6/4/2016

I recently bought a used Honda 2013 CRV from Mike Nadlicki at Troy Honda. I had a couple concerns prior to purchasing the vehicle like (Tred left on tires, brake shoe thickness left, etc.) and Mike showed me all the paper work and even had the service department take a look. Mike was very honest and helpful as well as great to work with. I would recommend him. Show Full Review

DealerRater

2/13/2016

Recently leased a 2016 Odyssey with salesperson John Yost. Mr Yost treated me like a long time customer should be treated. He was courteous, knowledgeable and efficient Show Full Review

DealerRater

2/5/2016

While I was skeptical of getting a lease initially, Honda did a great job of setting me up with a plan that works well for me. I worked with Joe who did an excellent job. Show Full Review

DealerRater

11/3/2015

Harry Merced at Troy Honda sold me my last Honda (2011 CrossTour). It was a very dependable vehicle and it never needed service, just maintenance. I originally wanted to purchase a CRV. However, I did not like the CRV after driving it. So Harry recommended the CrossTour. Since that was such a good recommendation, I decided to return to Troy Honda and seek out Harry for the new vehicle. He told me that the CrossTour was not available for 2016 and suggested trying the CRV once more since he felt it has only gotten better. Again Harry was right on. Both vehicles were great recommendations and he handled the transaction with ease. Show Full Review

DealerRater

9/22/2015

The rating explains it all. I bought a new car and it happened fast. Service was friendly and it was always easy to contact Tom Theisen at any time. I didn't feel hassled or pressured so that made the experience even better. I love my brand new car and I'm a happy camper! Show Full Review

DealerRater

8/23/2015

The service visit at Troy Honda was smooth and efficient. Brad and Rich provided courteous, excellent advice regarding the replacement of my lower radiator hose and the other service issues on my 1997 Honda Accord Wagon EX which has 337,509 miles on it. Thank you very much. Show Full Review

DealerRater

6/25/2015

Just received my new 2016 Honda HR-V from Troy Honda. The salesman, Michael Smith, was great to deal with; courteous, responsive & pleasant personality. I've recently recommended both Michael & the HR-V to close friend... Show Full Review

DealerRater

7/10/2013

From the moment I drove in Brett made me feel at home. He took care of my truck and got the work done on my truck at the time he said it would be. The cashier was helpful and friendly. I stopped in the showroom to look at cars while waiting and they were all very friendly and not pushy. Of course Joe still wants my truck and still tries to get me into a new one every time I stop in (but that's his job). Great group of people. Forrest Show Full Review

DealerRater

7/10/2013

From the moment I drove in Brett made me feel at home. He took care of my truck and got the work done on my truck at the time he said it would be. The cashier was helpful and friendly. I stopped in the showroom to look at cars while waiting and they were all very friendly and not pushy. Of course Joe still wants my truck and still tries to get me into a new one every time I stop in (but that's his job).Great group of people.Forrest Show Full Review

DealerRater

7/9/2013

Ron made this deal happen. Extremely professional, and very confident. Harry was handed the responsibility of sales. I am sincerely grateful to Troy Honda. Thank-you again. Show Full Review

DealerRater

7/9/2013

Ron made this deal happen. Extremely professional, and very confident. Harry was handed the responsibility of sales. I am sincerely grateful to Troy Honda. Thank-you again. Show Full Review

DealerRater

7/3/2013

Mr. Theisen was helpful and informative in making the deal, delivering the car when promised, and showing me the many features of the car when delivered. The overall experience was more pleasant and less anxiety-producing than buying a car usually is, and best of all the car itself is superb. I'm extremely satisfied. Show Full Review

DealerRater

7/3/2013

Mr. Theisen was helpful and informative in making the deal, delivering the car when promised, and showing me the many features of the car when delivered. The overall experience was more pleasant and less anxiety-producing than buying a car usually is, and best of all the car itself is superb. I'm extremely satisfied. Show Full Review

DealerRater

6/5/2013

Randy was vary friendly - answered my questions, was patient with my indecisiveness and did not put any pressure on. I have always had a good experience with this dealership. Show Full Review

DealerRater

6/5/2013

Randy was vary friendly - answered my questions, was patient with my indecisiveness and did not put any pressure on. I have always had a good experience with this dealership. Show Full Review

DealerRater

10/30/2016

Tom Theisen was pleasant and non-abrasive when it came to assisting me with finding a car. When I selected the model and color I wanted, he worked diligently (even on his day off!) to get that vehicle in stock for me to take home as soon as possible. The 2017 Civic hatchback is by far the best car I test drove and I am so happy with my purchase! Show Full Review

DealerRater

5/25/2016

.I wasn't planning to buy a new car when I took my 2004 Accord in for oil change & new headlight, but the new style intrigued me. Next thing I knew, I found myself ... Tom Theisen is my sales person. During my exploration of purchasing a new car he was professional, patient (not pushy), knowledgeable. and respectful. I've had my 2004 car serviced at the Troy dealership for the last 13 years & have had nothing but positive and professional experiences with the Troy Honda team. I would highly recommend this dealership and Tom Theisen to everyone. Show Full Review

DealerRater

5/9/2013

My car was brought in for its 60K mile maintanence. Rich took care of my car promptly and looked for ways to save me money. He called me as promised and I was pleasantly surprised when my bill was less than expected. Show Full Review

DealerRater

5/9/2013

My car was brought in for its 60K mile maintanence. Rich took care of my car promptly and looked for ways to save me money. He called me as promised and I was pleasantly surprised when my bill was less than expected. Show Full Review

DealerRater

10/10/2012

Great Service Department. This was the major reason for buying from this dealership. If the service department becomes less effective, I would not be involved. Show Full Review

DealerRater

10/10/2012

Great Service Department. This was the major reason for buying from this dealership. If the service department becomes less effective, I would not be involved. Show Full Review

DealerRater

6/6/2017

I purchased my last two Honda's from Joe Camilleri at Troy Honda and would send anyone to him. No hard sell and always willing to work with you. I've gone in pretty much knowing what I want but with a few specific questions. He'll answer them, give you some additional insight and then follow your lead. If you want to test drive everything, great. If you just want to discuss a few things and wait, great. He will not hound you daily on the phone until you decide. If you are ready to buy, he'll find you what you need and make the entire process as convenient for you as possible. I buy Hondas to drive them for some time. After 9 years in my old Honda, I was ready for something new and was hoping I'd still be able to find Joe. I found him. And he found me a great new car. Show Full Review

DealerRater

11/15/2012

Very good experience. I would work with Joe again in a heartbeat. I love my new Accord, everything was taken care of when I got there.

DealerRater

11/15/2012

Very good experience. I would work with Joe again in a heartbeat. I love my new Accord, everything was taken care of when I got there.

DealerRater

2/26/2017

Joseph Camilleri was the guy attended me when I was looking for a Lease in Honda, gentle, patient, very useful , attention with foreigners don't know very well the language, wise tips and advices. I like a lot lease my vehicle with Joe and after lease the car for me he continues gave me a very good support. Show Full Review

DealerRater

7/14/2013

Fast, efficient service and John got me into a new lease with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. Show Full Review

DealerRater

7/14/2013

Fast, efficient service and John got me into a new lease with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. Show Full Review

DealerRater

1/1/2013

Brett was fantastic. He kept me apprised of my vehicle's status throughout the repair, made suggestions to prevent future problems, and even strongly recommended using new airbag clips when my headliner was reassembled for safety reasons. He recognized that the vehicle is carrying my kids around and wanted to make sure to use NEW clips so that there would be no problem with the side airbags if I were ever to have a side impact crash. Worrying about MY kids' safety? Now THAT'S the way to endear himself and the dealership to me and the people I interact with on the topic of vehicles. Nicely done. I would have given 5-stars across the board, except for one issue when I arrived home. I read my service write-up at the dealership, which indicated that the Low Battery warning flash upgrade was done even though I wasn't having any problems with it and though I didn't ask for any work to be done in that regard. When I got home and turned off the car upon arriving home, the Low Battery warning went off after about a year of NO problems with it. NOT PLEASED! Keep in mind that I suffered six months with this Low Battery problem when I first bought the vehicle in October 2010 and was given a runaround by the dealership that "I wasn't driving enough." Everybody driving a 2011 Odyssey -- and frankly, the manufacturer and your dealership -- knew that numerous people were complaining about it. It wasn't until I took in a 10-page printout of complaints from an Odyssey Owner's website complaining about the problem that I finally got some action on it. So, with yesterday's Low Battery warning caused by the flash upgrade, I'm now having flashbacks to the original problem. And now I'm concerned that I'm going to have to waste more of my time driving back to your dealership to have this problem diagnosed. (Do me a favor: Don't tell me that my wife is not driving enough because it will trigger Post Traumatic Stress Disorder from my last experience on this issue.) Show Full Review

DealerRater

4/5/2016

You did your job good. We change oil last time in your dealer, it works good. And your dealer email discount to me in time. I feel happy.

DealerRater

2/11/2016

I went in just to compare prices thinking I would be unable to do any thing. I had never leased before do to the miles that I drive but Joe showed me how I would be able to upgrade what I was looking for and still be in my price range. I would have given 5 stars be I am still waiting for information I was told I would get in a email Show Full Review

DealerRater

1/5/2013

The good: the representative took care of my needs and found a vehicle for me that was what I wanted. The service was quick and without a glitch. The Honda representative was very good as finding the best deal for me. The bad: I wish I was told more about my car as far as features and specs go. The attention of the representative sometimes waned from one customer to another. Show Full Review

DealerRater

1/5/2013

The good: the representative took care of my needs and found a vehicle for me that was what I wanted. The service was quick and without a glitch. The Honda representative was very good as finding the best deal for me. The bad: I wish I was told more about my car as far as features and specs go. The attention of the representative sometimes waned from one customer to another. Show Full Review

DealerRater

1/1/2013

Brett was fantastic. He kept me apprised of my vehicle's status throughout the repair, made suggestions to prevent future problems, and even strongly recommended using new airbag clips when my headliner was reassembled for safety reasons. He recognized that the vehicle is carrying my kids around and wanted to make sure to use NEW clips so that there would be no problem with the side airbags if I were ever to have a side impact crash. Worrying about MY kids' safety? Now THAT'S the way to endear himself and the dealership to me and the people I interact with on the topic of vehicles. Nicely done.I would have given 5-stars across the board, except for one issue when I arrived home. I read my service write-up at the dealership, which indicated that the Low Battery warning flash upgrade was done even though I wasn't having any problems with it and though I didn't ask for any work to be done in that regard. When I got home and turned off the car upon arriving home, the Low Battery warning went off after about a year of NO problems with it. NOT PLEASED! Keep in mind that I suffered six months with this Low Battery problem when I first bought the vehicle in October 2010 and was given a runaround by the dealership that "I wasn't driving enough." Everybody driving a 2011 Odyssey -- and frankly, the manufacturer and your dealership -- knew that numerous people were complaining about it. It wasn't until I took in a 10-page printout of complaints from an Odyssey Owner's website complaining about the problem that I finally got some action on it.So, with yesterday's Low Battery warning caused by the flash upgrade, I'm now having flashbacks to the original problem. And now I'm concerned that I'm going to have to waste more of my time driving back to your dealership to have this problem diagnosed. (Do me a favor: Don't tell me that my wife is not driving enough because it will trigger Post Traumatic Stress Disorder from my last experience on this issue.) Show Full Review

Google+

9/11/2017

Quick service

Google+

9/3/2017

No Review was provided.

Google+

9/1/2017

No Review was provided.

Google+

8/30/2017

No Review was provided.

Google+

6/29/2017

No Review was provided.

Google+

6/5/2017

No Review was provided.

Google+

5/29/2017

No Review was provided.

Google+

5/20/2017

No Review was provided.

Google+

5/10/2017

No Review was provided.

Google+

3/27/2017

No Review was provided.

Google+

3/14/2017

No Review was provided.

Google+

3/2/2017

Craig was helpful and accepted a service coupon from another dealership. I had to get an extremely costly repair done to my cr-v and the coupon helped. I was very pleased with the Troy honda's responsiveness and my car runs great. Show Full Review

Google+

3/2/2017

No Review was provided.

Google+

2/16/2017

Lot of collection of pre-owned Honda cars

DealerRater

1/26/2017

I have to give the dealer manager and financial manager a great deal of credit for their patience and ability in enabling me to understand all the mounds of paper work involved in leasing a car. They definitely get an A plus. My sales person was Tom Robinson and he did an incredible job.I visited with him three times before signing any papers.Each time he was informative and patient with all my questions. Since the leasing of my car he has been available for mini lessons pertaining to the newer technology. Thank you Tom Heather Show Full Review

Google+

1/17/2017

No Review was provided.

Google+

1/15/2017

No Review was provided.

Google+

12/31/2016

Have purchased several new cars here...great service and knowledgeable sales staff.

Google+

12/12/2016

My service provider Craig was simply awesome. He took such great care of a 70 year young person. I will always take my car to Troy Honda! Be sure and ask for Craig. Tell him Ms Rose sent you. Show Full Review

Yelp

12/9/2016

Stopped at Magic Touch for an oil change, only to be quoted an outrageous price and left before I got it serviced. Guy at Magic Touch was angry so left my oil cap off, and I unwittingly drove to Troy Honda to get a proper oil change with oil sloshing over the engine. Craig at Troy Honda quoted me a normal price on an oil change over the phone, said the wait would be an hour (which it was), and handled my oil change quickly. Service center also checked my tire pressure, adding some air to the back tires due to the cold weather (no charge). Cashier was pleasant and professional as well. Highly recommend this service center and will return in the future. Show Full Review

Google+

10/27/2016

No Review was provided.

Google+

10/20/2016

Nice dealer store.

Google+

10/15/2016

No Review was provided.

Google+

10/10/2016

No Review was provided.

DealerRater

10/4/2016

I'm not happy with type of car washing, not properly washing the car just sprinkle the water to the car and water is not drained at all. this kind of experienced many times. Show Full Review

Google+

10/4/2016

Nice dealer store.

Google+

10/2/2016

Great service!

Google+

10/2/2016

No Review was provided.

Google+

9/19/2016

No Review was provided.

Google+

9/18/2016

No Review was provided.

Google+

9/11/2016

No Review was provided.

Google+

8/14/2016

No Review was provided.

Google+

8/2/2016

Good

Cars.com

7/23/2016

Mike in used cars was great! He took great care of me in my search for a certified vehicle. Had a couple minor errors with the paperwork but the finance department got me a great deal on my financing. My car has some minor things I want to take it back into a Honda to look at but more cosmetic than functional. I had a really great time working with Troy Honda to purchase a car! Thank you for the great service. Show Full Review

Google+

7/23/2016

No Review was provided.

Google+

7/19/2016

No Review was provided.

Google+

7/7/2016

Joe Camilleri was great! He was very approacable, friendly, and worked with us every step of the way to ensure all the paperwork was in. There was waiting time involved many times we wanted to speak to him. Perhaps making an appointment can address this. In all, I've had a very positive experience! Show Full Review

Google+

3/23/2016

Excellent

Yelp

1/11/2016

I had a good experience here. I was looking for the 2016 HRV EXL NAVIGATION model and they didn't have it available at the time. Harry Merced (the sales representative that helped me) was very diligent in looking for it according to my needs. Troy honda actually had to arrange a trade so that i could have my car on time.Overall it was a good experience; my only complaint is that they can get really busy and they might not be able to take your calls, so you have to be patient. Show Full Review

Google+

10/22/2015

No Review was provided.

Yelp

10/2/2015

I recently got in a car accident and needed a new car fast. At first I was going to go with a Cruze, but once I test drove that Honda Civic I was sold instantly. Norma T. has helped my mother get her CRV and so we naturally went to her this time. She fought to approve my loan even with my horrible credit because she trusted our family record. The deal was average for a 36month loan, but paying a little more for quality is worth it with a big investment like a car. Show Full Review

Facebook

9/21/2015

No Review was provided.

Facebook - Web

9/21/2015

No Review was provided.

Google+

5/17/2015

It was a good service

Google+

4/25/2015

No Review was provided.

Google+

11/16/2014

I went for a oil-change. They found a nail in the tires, took it out & plugged it. The service was quick and effective.

Google+

10/17/2014

I was here for the first time. Service was good and charges for regular oil change is also affordable. Make sure to take an appointment before you head there, as the wait is little long even on weekdays. Show Full Review

Google+

7/17/2014

No Review was provided.

Google+

6/28/2014

They addressed all of my vehicle issue and they delivered the vehicle in time.

Google+

6/13/2014

They addressed all of my vehicle issue and they delivered the vehicle in time.

Google+

6/6/2014

I've been a Customer for 5 years now and I've never had any issue with my Odyssey. Nice service and fair price. I recommend it. They only need to offer courtesy taxi for Customers going further than 5 miles around. Show Full Review

Facebook

6/2/2014

No Review was provided.

Facebook - Web

6/2/2014

No Review was provided.

Facebook

6/1/2014

No Review was provided.

Facebook - Web

6/1/2014

No Review was provided.

DealerRater

4/13/2014

It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined to give best experience to the customer of the world class service . Show Full Review

DealerRater

4/13/2014

It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined to give best experience to the customer of the world class service . Show Full Review

Facebook

1/1/2014

No Review was provided.

Cars.com

6/24/2013

Dealer contacted me quickly and responded to my questions. Also let me know when the vehicle was already sold so I wouldnt make the trip which was over an hour drive. Show Full Review

Google+

6/16/2013

No Review was provided.

Google+

1/16/2013

Excellent service..

Edmunds.com - Sales

5/21/2008

I stopped into Troy Honda to test drive the Honda Civic and Fit. I ended up meeting Mike Bass there as a sales associate. He was incredibly easy to work with. First I drove the Fit, decided it was not powerful enough (great car, not for me). When I got back the Civic was pulled up, ready to go. ... Show Full Review

Edmunds.com - Sales

5/21/2008

I stopped into Troy Honda to test drive the Honda Civic and Fit. I ended up meeting Mike Bass there as a sales associate. He was incredibly easy to work with. First I drove the Fit, decided it was not powerful enough (great car, not for me). When I got back the Civic was pulled up, ready to go. He gave me the keys and I was off. Determined I really liked the Civic. I then went into his office to discuss pricing. He punched in the numbers and gave me an exact price. He showed me the screen showing price, estimated residual, interest rate, down payment and monthly payment. Everything was clearly visible and up front. I explained that I was shopping early compared to my current lease turn in and would contact him in the future. I emailed him this month, but never got a response. I searched the inventory of the dealership online and they did not have any Civic EX sedans with a manual transmission in stock. This, in addition to no email response, led me to try other Honda dealers online, and I located the exact vehicle in stock at Honda Bloomfield for the exact same price, so I will be picking it up there next week. My experience with Honda Troy was great in my opinion. Mike was very upfront, very honest, understood that I knew the exact model/trims I was interested in, and did not try to up-sell me. I was slightly disappointed that he did not return my email, but was more than willing to call him had the vehicle been in stock at the dealership. I understand they can always search for cars and transfer them, but the car is in stock at Bloomfield and at the same price, why not go there? Show Full Review

DealerRater

8/9/2015

The service took 3 hrs to complete. I was kept up to date with what was happening with the car. Was very pleased with the price.

DealerRater

6/4/2015

I purchased my Honda Pilot last December. It was used by certified. I dropped it off for three things. 1) the alarm was going off on itself, 2) the sun roof had a seal which was loose and 3) the windshield had a trim piece which came loose and I put drops of silicone to keep it in place. Bob wrote all three items on my paper work. I picked it up a day later at 5:30. The first two items were done, but nothing about the trim on the wondshield. I asked Bob, who wrote it up. His answer was someone named Rob was gone and I could call him tomorrow. I would have expected someone at the dealership could have answere my question about the trim or they should have offereed to follow up and call me. That is customer service. Show Full Review

Google+

8/25/2017

No Review was provided.

Google+

4/10/2017

No Review was provided.

Google+

4/2/2017

No Review was provided.

Google+

3/2/2017

Visited for oil change. Took around 2 hours. Usually I get a car wash with oil change, but this time they didn't do the car wash. There was a coupon available for oil change and it was automatically applied. Show Full Review

Google+

1/13/2017

Decent speed on service center

Google+

12/15/2016

The work they performed on my car was well done. However I had to call 3 times just to speak to an adviser to set an appointment. The first two times I waited 3 plus minutes and now one answered. Then when I did speak to the adviser it was "come on in". Wasn't too sure if i had an appointment or not or if they would even be able to help me the following day when I showed up. Everything turned out ok, but at the start I wasn't too sure. Show Full Review

Google+

11/24/2016

No Review was provided.

Google+

10/1/2016

No Review was provided.

Google+

9/23/2016

No Review was provided.

Google+

9/7/2016

No Review was provided.

Facebook

8/11/2016

No Review was provided.

Facebook - Web

8/11/2016

No Review was provided.

Google+

8/2/2016

No Review was provided.

Cars.com

6/7/2016

After finding a car I was interested in on cars.com I checked availibity and found that it was no longer available. They tried to sell me something else. Further contact with cars.com brought up the same car all week that was not available. Problem seems to be one of two things dealer does not update his information to cars.com or cars.com has no visibility to dealer response to availability inquire? Show Full Review

Cars.com

6/2/2016

One thing to note is that I asked for shuttle service and the response was that the maximum distance they are allowed to go is 4 miles. I live 7 miles from the dealership; they were not busy that day and I waited for 15 minutes for my transportation to arrive and during this time the shuttle service did not move. I had hoped they were a little more flexible when they are not busy. Show Full Review

Facebook

11/25/2015

No Review was provided.

Facebook - Web

11/25/2015

No Review was provided.

Google+

9/14/2015

No Review was provided.

Google+

3/16/2013

I bought my '11 Honda Insight from them. Had not had a problem there after regular oil changes and maintenance until they said I needed new front brakes at just under 50k miles. I look like a hipster who would normally bring a car to a dealership instead of somewhere else, so maybe they saw I looked like an easy target for new brakes. Little did they know that I do car and motorcycle stuff all the time. I just get lazy for oil changes. In November, I bought new brake pads and went to change my pads... there was still over 50% of pads left on the original pads. I could go another 40k miles on these brakes. I then had to take the pads I bought back to the auto parts store. I truly believe they were trying to rip me off. When they said "you need new brakes, it will be this much." I said no. "well, you'll need to do it soon." Soon, to me doesn't mean in 40k miles. I was so put off, that I'll be going to the Honda place in Bloomfield for everything now. Plus, if you're looking to get a Honda with Navigation, don't bother. The cheap Garmins and TomToms work way better, so don't waste the extra money on the Honda one. The built in NAV takes you the most round-about way to get places, and does not have a "fastest route" option. It only has "easy route" "direct route" and max or min freeways. Just not useful. Show Full Review

Google+

3/10/2013

I bought my '11 Honda Insight from them. Had not had a problem there after regular oil changes and maintenance until they said I needed new front brakes at just under 50k miles.I look like a hipster who would normally bring a car to a dealership instead of somewhere else, so maybe they saw I looked like an easy target for new brakes. Little did they know that I do car and motorcycle stuff all the time. I just get lazy for oil changes. In November, I bought new brake pads and went to change my pads... there was still over 50% of pads left on the original pads. I could go another 40k miles on these brakes. I then had to take the pads I bought back to the auto parts store. I truly believe they were trying to rip me off. When they said "you need new brakes, it will be this much." I said no. "well, you'll need to do it soon." Soon, to me doesn't mean in 40k miles.I was so put off, that I'll be going to the Honda place in Bloomfield for everything now.Plus, if you're looking to get a Honda with Navigation, don't bother. The cheap Garmins and TomToms work way better, so don't waste the extra money on the Honda one. The built in NAV takes you the most round-about way to get places, and does not have a "fastest route" option. It only has "easy route" "direct route" and max or min freeways. Just not useful. Show Full Review

Google+

2/27/2013

I bought my '11 Honda Insight from them. Had not had a problem there after regular oil changes and maintenance until they said I needed new front brakes at just under 50k miles. I look like a hipster who would normally bring a car to a dealership instead of somewhere else, so maybe they saw I looked like an easy target for new brakes. Little did they know that I do car and motorcycle stuff all the time. I just get lazy for oil changes. In November, I bought new brake pads and went to change my pads... there was still over 50% of pads left on the original pads. I could go another 40k miles on these brakes. I then had to take the pads I bought back to the auto parts store. I truly believe they were trying to rip me off. When they said "you need new brakes, it will be this much." I said no. "well, you'll need to do it soon." Soon, to me doesn't mean in 40k miles. I was so put off, that I'll be going to the Honda place in Bloomfield for everything now. Plus, if you're looking to get a Honda with Navigation, don't bother. The cheap Garmins and TomToms work way better, so don't waste the extra money on the Honda one. The built in NAV takes you the most round-about way to get places, and does not have a "fastest route" option. It only has "easy route" "direct route" and max or min freeways. Just not useful. Show Full Review

Google+

12/2/2011

The service quality is OK. I used the dealer for a couple of small maintenance on brake and engine. The staff I talked with is not as friendly as the staffs in another city I have lived, but it is acceptable and they finished the job on time. Considering many terrible repair shops in Troy, it is a safe choice to use this dealer if you have a Honda. Show Full Review

Google+

10/16/2011

The service quality is OK. I used the dealer for a couple of small maintenance on brake and engine. The staff I talked with is not as friendly as the staffs in another city I have lived, but it is acceptable and they finished the job on time. Considering many terrible repair shops in Troy, it is a safe choice to use this dealer if you have a Honda. Show Full Review

Google+

3/10/2011

The service quality is OK. I used the dealer for a couple of small maintenance on brake and engine.The staff I talked with is not as friendly as the staffs in another city I have lived, but it isacceptable and they finished the job on time. Considering many terrible repair shops in Troy, it isa safe choice to use this dealer if you have a Honda. Show Full Review

InsiderPages

11/2/2005

This is pretty much a standard repair shop. Overpriced labor and marked up parts. They do good work and seem to be honest about their reccomendations. They provide a shuttle service for picking up/dropping off within 10 miles. Show Full Review

InsiderPages

11/2/2005

This is pretty much a standard repair shop. Overpriced labor and marked up parts. They do good work and seem to be honest about their reccomendations. They provide a shuttle service for picking up/dropping off within 10 miles. Show Full Review

CitySearch

11/2/2005

typical repair shop This is pretty much a standard repair shop. Overpriced labor and marked up parts. They do good work and seem to be honest about their reccomendations. They provide a shuttle service for picking up/dropping off within 10 miles. Show Full Review

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